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DCH - Document Accessibility Remediation Technician

LanceSoft, Inc.

Role overview

Qualifications

  • General knowledge of computers, software applications, file management, and common office technology.
  • Demonstrated ability to learn new software applications and technical processes.
  • Strong attention to detail and ability to identify errors or inconsistencies.
  • Experience using Equinox PDF Remediation Software

Responsibilities

  • Participate in on-the-job training related to PDF accessibility and document remediation.
  • Learn and use specialized software to identify and correct accessibility issues within PDF documents.
  • Review assigned PDF files and perform remediation tasks according to established procedures.
  • Maintain accurate records of assigned documents, work completed, remediation status, and any issues requiring additional review.

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Quality Assurance
  • Communication
  • Organizational Skills
  • Time Management

About the company

LanceSoft, Inc. logo

LanceSoft, Inc.

Staffing & Recruiting

Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele. As a Certified MBE and Woman-Owned organization, we pride ourselves on fostering global cross-cultural connections that advance both the careers of our employees and the success of our clients' businesses. At LanceSoft, our mission is clear: to leverage our global network to seamlessly connect businesses with the right talent and individuals with the right opportunities, all without bias. We believe in providing Global Workforce Solutions with a personalized, human touch. Our comprehensive range of services spans various domains, encompassing temporary and permanent staffing, Statement of Work (SOW) arrangements, payrolling, Recruitment Process Outsourcing (RPO), application design and development, program/project management, and engineering solutions. Currently, our team of over 5,000 professionals caters to 110+ enterprise clients worldwide, including Fortune companies. Our client base represents a diverse spectrum of industries, including Banking & Financial Services, Semiconductor/VLSI, Technology, Healthcare & Life Sciences, Government, Telecom & Media, Retail & Distribution, Oil & Gas, and Energy & Utilities. Headquartered in Herndon, VA, LanceSoft operates 32+ regional offices across the North America, Europe, Asia, and Australia. We also have nine delivery centers strategically located in India in Bangalore, Indore, Noida, Baroda, Hyderabad, Bhubaneshwar, Dehradun, Goa, and Aligarh to further enhance our client service capabilities.

Company details

Company typeXLarge
IndustryStaffing & Recruiting
Company size5001 - 10000

Links

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Job description

Client: State of GA (DCH)
Job ID: 812151
Title: DCH - Document Accessibility Remediation Technician
Duration: 10/12/2026- 02/28/2027
Work Hours: 40hr/week – 08hr/day
Location: 2 MLK Jr. Dr. SE, 18th Floor -East Tower, Atlanta, GA - 30334
Position: Remote
Pay Range: $25.00 to $30.00 negotiable.

Job Description: The Department of Community (DCH) Accessibility Remediation Technician will contribute to an agency wide project to remediate accessibility issues in static documents such as PDFs, Word Documents, PowerPoint Presentations, etc. The selected individual will receive on-the-job training, established procedures, and on-going guidance and oversight from project supervisor. This position is well suited for an individual with general IT skills, strong computer proficiency, good attention to detail, and the ability to quickly learn and consistently use new software tools and technical procedures.

Essential Duties and Responsibilities:
  • Participate in on-the-job training related to PDF accessibility, document remediation procedures, and the software tools used by the organization.
  • Learn and use specialized software to identify and correct accessibility issues within PDF documents.
  • Review assigned PDF files and performed remediation tasks according to established procedures and instructions.
  • Modify document structure and accessibility elements such as tags, headings, lists, reading order, tables, links, images, and document properties as directed by established procedures.
  • Use automated accessibility-checking tools to identify potential issues and verify completed work.
  • Perform basic manual quality checks of remediated documents.
  • Coordinate with the agency webmaster to upload the accessible document and replace existing non-accessible documents.
  • Work with the project supervisor to resolve questions, review unfamiliar issues, and determine how complex documents should be handled.
  • Escalate documents or accessibility issues that fall outside established procedures or require advanced remediation.
  • Follow documented workflows and consistently apply established remediation standards.
  • Maintain accurate records of assigned documents, work completed, remediation status, and any issues requiring additional review.
  • Manage and organize electronic files in accordance with established file-naming, storage, and document-control procedures.
  • Process a high volume of documents while maintaining accuracy and meeting established productivity expectations.
  • Incorporate feedback from the supervisor and quality-review process into subsequent work.
  • Protect confidential or sensitive information contained within organizational documents.
  • Perform other related technical and project-support duties as assigned.

Minimum Qualifications:
  • General knowledge of computers, software applications, file management, and common office technology.
  • Demonstrated ability to learn new software applications and technical processes.
  • Strong attention to detail and ability to identify errors or inconsistencies.
  • Ability to follow written procedures and step-by-step technical instructions.
  • Ability to perform repetitive, detail-oriented computer work accurately and consistently.
  • Strong organizational and time-management skills.
  • Ability to manage multiple files and assignments while maintaining accurate work records.
  • Ability to communicate questions, problems, and progress effectively with a supervisor.
  • Ability to work independently after receiving training while seeking guidance when appropriate.
  • Experience using Equinox PDF Remediation Software
  • Experience using Adobe Acrobat Pro or other PDF editing software.
  • Experience with document processing, data entry, records management, quality assurance, or other high-volume production-oriented work.
  • Familiarity with digital accessibility concepts, assistive technology, or accessibility standards.

Qualified Candidates Must Have Their Own Equipment:
  • High Speed Internet Access
  • Ability to remote into DCH systems via Weblink
  • Candidates will work remote but must be local to the Atlanta area.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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