Employability Coach (6-month Full time/Fixed-term/Remote) [United States]

ABOUT GENERATION

At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries.

When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed.  Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings.  Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country.

POSITION OVERVIEW

We are looking for an exceptional Employability Coach to support learners into job placement for the Generation’s JobSprint Program. 

You will be joining at an exciting time for Generation United States, as we leverage our extensive experience placing learners into jobs to develop and launch a new program offering that can serve a range of jobseekers who require last-mile support to secure employment. The training program is free to learners, part-time, online and mostly asynchronous, with personalized career coaching - by both human coaches (you!) and AI-enabled coaching and feedback tools. 

Reporting to the Program Manager, the Employability Coach will support learners as they prepare for and conduct their job search, and you will help facilitate their placement into their new role at one of Generation’s employer partners. The Employability Coach will run both group and one-on-one coaching sessions, utilize an  online learning platform and coaching software, and work closely with the Employer Engagement Manager to support placement.

This is a full-time, fixed-term, 6-month position funded through December 2026; continued employment thereafter is contingent upon the availability of funding. While this role is predominantly remote, there may be quarterly domestic travel and/or in-person events. Working hours are primarily from 9 to 5 pm ET; during the training program the Employability Coach will need to be available for 1 evening (ET) group session per week. This role requires regular video presence during working hours; candidates should have a dedicated, distraction-free workspace. 

Preference for candidates based in Atlanta, GA or Washington D.C. 

RESPONSIBILITIES

The Employability Coach will:

In-Program

• Become familiar with and follow the course of the program as designed by Generation, in addition to sharing insights based on your expertise 
• Conduct 1:1 coaching conversations to review and provide feedback on learners’ applications/interview materials and guide them in the creation of an “employment essentials toolkit” (i.e., CV, LinkedIn profile)
• Hold weekly group coaching sessions during 3-week program (1 per week during evening ET hours) and office hours as needed to support learners in understanding content and completing program milestones
• Review learner progress (e.g., attendance, assignments), grading assignments when needed (e.g., CV review), and inputting data in Canvas LMS
• Use AI Career Coaching tool to further personalize and supplement coaching; track learner usage / progress on coaching tool
• Instill confidence during the placement process by supporting learners in career trajectory planning
• Support Employer Engagement Manager to answer placement questions learners may have and to ensure any essential employment-related documentation is complete and up-to-date for each learner
• Coordinate with Generation team members on learner needs and ongoing data collection, sharing feedback and implementing recommendations to guarantee quality training for our learners
• Effectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily tasks  and collaborate in a remote working environment
• Avoid legal liability issues through thorough adherence to Generation policy, procedure, and guidelines

Transition to Employment

• Participate in mock interviews with learners and give feedback to help them become better-prepared and more confident
• Oversee learners’ transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlines
• Design and deliver events that connect Generation graduates to employers 
• Manage placement activities in partnership with Employer Engagement Manager, including learner usage of Employability Module, scheduling interviews and collecting data on job search and attainment
• Track unplaced alumni and ensure that they are being notified of relevant job opportunities
• Ensure consistent communication with learners, graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement process

ABOUT YOU

Required experience and skills: 

• You have at least 2 years’ experience in career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of backgrounds
• You have strong relationship building skills and excellent communication skills (writing + oral expression that can work for different audiences)
• You are comfortable conducting 1:1 conversations and giving evaluative feedback in an honest, open and nurturing way
• You are able to develop and maintain relationships with learners built on trust and support
• You have an up-to-date understanding of employability essentials (e.g., CV, LinkedIn, interviewing skills)
• You are comfortable with, analyzing and utilizing data to inform operational decisions and learning new technology (including AI-powered tools)

Preferred experience and skills:

• Experience in workforce development or other educational / training roles
• Experience working with a diverse set of beneficiaries 
• Proficient with Canvas or similar LMS tools, Salesforce and Google Workspace

Mindset: 

• You are proactive self-starter, able to work autonomously and collaboratively with others in a remote work environment 
• You can work in a fast-paced, changing environment, take ownership and are entrepreneurial
• You are results driven, able to quantify success by developing metrics/analytics
• You have a positive, solution-oriented attitude and a drive for excellence 
• You believe in our mission, that fulfilling employment can change lives, and are passionate about doing social good  

This role is eligible for a limited benefits package, which may include medical coverage, paid sick leave, paid time off, paid holidays, and access to a retirement plan.  Benefits eligibility is based on a fixed‑term six‑month employment period and is subject to plan rules and change. 

Finalists for the position will be asked to submit 2-3 employer references (including email and phone number).