Revenue Cycle Specialist II - AR & Denials Follow-Up

*THIS IS A REMOTE POSITION*

RESPONSIBILITY:

Primarily responsible for effective billing and collections for all ENT Specialty Partners offices. Is able to resolve claim issues by utilizing knowledge of company policies and procedures, medical coding, insurance reimbursement practices, and collection laws. Must have experience with hearing aid claims processing and follow-up, including understanding payer benefits, coverage limitations, claim submission, denial resolution, and patient responsibility.

POSITION RESPONSIBILITIES:

• This position is responsible for all AR follow up including denials, reconsiderations, and appeals 
• Accurate data entry of information into the computer system
• Provide reimbursement assistance to patients while providing superior customer service and respect to patients and their families
• Follow appropriate HIPAA guidelines provide medical records to primary care provider, insurance carriers, referred providers and patients per patient request
• Work well individually and in a team-environment accomplishing set goals
• Timely and accurate filing and billing of all patient transactions (billing, invoices, and insurance claims, etc.)
• Monitor claim status, contact and follow up with insurance carriers on denials
• Answer/respond to correspondence related to patient accounts
• Posting of charges, payments, adjustments and related activities in EHR. Coordinates with providers, when necessary, on incomplete information to assure proper account and claim adjudication
• Answer phones, take messages and return calls
• Work well individually or in a team environment accomplishing set goals
• Ability to maintain confidentiality
• Performs other related duties as assigned