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Key Account Manager

Role overview

Qualifications

  • Experience developing business opportunities, managing customer relationships, and achieving sales objectives in industrial, electrical, utility, renewable energy, manufacturing, or related markets.
  • Technical aptitude and the ability to understand equipment, technologies, and customer applications.
  • Strong verbal and written communication skills in Danish.
  • Professional proficiency in English, both written and verbal.

Responsibilities

  • Drive sales growth by conducting site visits, assessing customer needs, and providing technical guidance to existing and prospective customers.
  • Support sales activities through accurate reporting, including documenting customer visits, action plans, sales opportunities, and follow-up activities.
  • Identify, develop, and pursue new business opportunities while managing existing customer relationships to achieve business objectives.
  • Deliver product demonstrations and represent Emerson at trade shows, customer events, roadshows, and industry gatherings.

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Relationship Building
  • Communication
  • Collaboration
  • Problem Solving

About the company

Emerson logo

Emerson

Industrial Machinery Manufacturing

Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets.We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.Across the globe, we are united by a singular Purpose: We drive innovation that makes the world healthier, safer, smarter, and more sustainable. We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!Flexible and competitive benefits plans offer you the right options to meet your individual and family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement and more. We also provide you flexible time-off plans, including paid parental leave, vacation, and holiday leave.Our Commitment to Diversity, Equity & InclusionAt Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives – and that reflects the world around us. We believe a diverse, equitable and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers.This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Company details

Company typeLarge
IndustryIndustrial Machinery Manufacturing
Company size10001

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Job description

If you are a Key Account Manager Scandinavia professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! In this role, you will drive sustainable business growth across Scandinavia by developing strong customer relationships, expanding market presence, and identifying new business opportunities for the RIDGID brand.

As part of Emerson's Professional Tools business, you will represent a trusted industry leader with a legacy of innovation dating back to 1923, when RIDGID invented the modern pipe wrench. Today, RIDGID continues to deliver purpose-built solutions that help professionals work more efficiently, safely, and productively across commercial and residential plumbing, industrial and mechanical, infrastructure, and HVAC markets. Professionals in more than 100 countries rely on RIDGID products known for their quality, durability, and performance.

Working closely with distributors, channel partners, contractors, municipalities, utilities, and end users, you will help deliver customer-focused solutions that support business growth while advancing Emerson's values of innovation, integrity, collaboration, and inclusion. Based in Denmark, this home-based role offers excellent opportunities for professional development and career advancement within a global organization.

In This Role, Your Responsibilities Will Be:

  • Drive sales growth by conducting site visits, assessing customer needs, and providing technical guidance to existing and prospective customers.
  • Support sales activities through accurate reporting, including documenting customer visits, action plans, sales opportunities, and follow-up activities.
  • Identify, develop, and pursue new business opportunities while managing existing customer relationships to achieve business objectives.
  • Deliver product demonstrations and represent Emerson at trade shows, customer events, roadshows, and industry gatherings.
  • Build and maintain strong partnerships with distributors, dealers, and end users across targeted market segments.
  • Provide product knowledge and sales training to distributor teams and customer organizations.
  • Utilize customer relationship management tools and other business systems to maintain accurate and up-to-date customer information.
  • Engage with key stakeholders, including construction companies, municipalities, contractors, utilities, and industrial customers.
  • Analyze market opportunities and customer needs to align Emerson's product portfolio with target customers and distribution partners.
  • Collaborate with internal teams to deliver an exceptional customer experience and support long-term business growth.

Who You Are

You persist in accomplishing objectives despite obstacles and setbacks. You keep up with current and future market trends, customer needs, competitor activities, and industry developments to identify growth opportunities. You build partnerships and work collaboratively with others to meet shared objectives while maintaining strong relationships across diverse teams, functions, and locations. You communicate clearly and effectively in a variety of settings, creating positive customer experiences and fostering trust with stakeholders.

For This Role, You Will Need:

  • Experience developing business opportunities, managing customer relationships, and achieving sales objectives in industrial, electrical, utility, renewable energy, manufacturing, or related markets.
  • Technical aptitude and the ability to understand equipment, technologies, and customer applications.
  • Strong verbal and written communication skills in Danish.
  • Professional proficiency in English, both written and verbal.
  • Effective presentation and relationship-building skills, with the ability to engage stakeholders at multiple organizational levels.
  • Ability to work independently in a home-based environment while effectively managing priorities and customer commitments.
  • Willingness and ability to travel throughout the assigned territory as required.

Preferred Qualifications That Set You Apart:

  • Technical education, training, or equivalent practical experience in a relevant field.
  • Experience working with distributors, channel partners, or technical sales organizations.
  • Knowledge of Scandinavian industrial, utility, infrastructure, or renewable energy markets.
  • German language skills.

Our Culture and Commitment To You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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