UltraCare Liaison, Inborn Errors of the Metabolism

Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.    Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.   If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultraimpact – Make a difference for those who need it most

The UCL is a member of a field team of clinically focused professionals who will function within Ultragenyx commercial operations. UCL are responsible for delivering disease education, creating company awareness, and assist with patient identification within the medical community related specifically to Ultragenyx therapy access programs.   The UCL will manage patient identification initiatives, support local Name Patients Program (NPP) effort. UCL responsibilities will also include capturing and maintaining data within our CRM system. This field-based position requires a professional with established personal and scientific credibility to interact with clinicians and community-based offices. The position involves travel of more than 75%.

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

• Maintain comprehensive clinical knowledge of assigned therapeutic areas, and evolving clinical landscape related to our portfolio.
• Manage patient identification, diagnosis and therapy access process.
• Initiate and increase genetic testing to help identify patients with ultra-rare and rare diseases.
• Closely monitor Name Patients Programs (NPP).
• Perform duties around territory management and upkeep of CRM system, ensuring data accuracy.
• Increase disease awareness related to targeted physicians and accurately document findings appropriately in the CRM.
• Collaborate within Medical Affairs Team to deliver focused responses to external requests for medical-scientific information regarding our client’s products/portfolio.
• Represent the physician/market, field perspective for use during planning and strategy meetings.
• Collaborate with internal cross-functional teams.
• Establish and coordinate a health care partnership with relevant stakeholders.
• Serve on cross-functional teams, as requested, for our client, as a conduit for accurate and updated medical/market communication, medical/market intelligence, emerging clinical trends, and HCP feedback.
• Self-directed territory management and travel to ensure that targets are reached in an efficient manner.
• Mentor, advice and train other new UCLs.
• Be compliant with Ultragenyx Code of Conduct, policies and procedures.

Requirements:

• Minimum - Bachelor’s Degree in Science or Business, MBA and/or Medical Degree with 5 + years of Rare Diseases and business skills experience in the pharmaceutical, biotechnology or healthcare industry required.
• Passionate about helping patients to get the right diagnosis and to gain access to the best treatment.
• Relevant experience in the rare disease space encompassing patient identification and establishment of KOL networks is highly desirable but not essential.
• Will consider credentialed candidates with current relevant clinical experience within the rare disease space
• Proven ability to work independently as well as build rapport with cross-functional teams.
• Must be action-oriented, a problem solver, patient and customer focused possess excellent verbal communication and presentation skills.
• Bilingual- Portuguese and English preferable.
• Position is field based and will require 75% travel including overnight business travel.

#LI-CK1  #LI-Remote

  Full Time employees across the globe enjoy a range of benefits, including, but not limited to:   ·         Generous vacation time and public holidays observed by the company ·         Volunteer days ·         Long term incentive and Employee stock purchase plans or equivalent offerings ·         Employee wellbeing benefits ·         Fitness reimbursement ·         Tuition sponsoring ·         Professional development plans   * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.