UltraCare Liaison

Why Join Us?   Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them.    Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work.   If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team.

Position Summary:

ultrainnovative – Tackle rare and dynamic challenges

The Ultra Care Liaison (UCL) is a field-based function on the Ultragenyx DACH team, combining responsibilities at the intersection of scientific engagement and non-promotional market access across the portfolio. The key objective of this role is to improve patient care in the assigned geographic territory by providing stakeholder-specific information, education and support, as needed and requested. The UCL will act as the primary point of contact for selected HCPs. This role requires the ability to identify and interact with selected HCPs in person and remotely, a patient-centric attitude, a strong scientific background, strategic communication skills, and the ability to establish, nurture and maintain relationships across health care ecosystems at various levels.

Work Model: 

Field: Officially documented as working as a member of the Ultragenyx field team, generally interacting with third parties on behalf of Ultragenyx.

Responsibilities:

• Proactively engage in disease awareness, disease state and patient referral education, including patient transition from pediatric to adult care, with physicians, other relevant HCPs, pharmacists, nurses and dietitians in therapeutic areas of interest for Ultragenyx.
• Reactively educate physicians and other relevant HCPs, pharmacists, nurses, dietitians and payers about the latest scientific evidence on EU Commission-approved and non-EU Commission-approved Ultragenyx medications.
• Reactively educate and engage in scientific exchange with physicians, other relevant HCPs and payers about the latest scientific evidence on the diagnosis of the therapeutic areas of focus.
• Organize and execute local educational events and roundtables to foster compliant dissemination of disease awareness, disease state education and product-related medical and scientific evidence developed and/or validated by Medical Affairs, and to support networking in the scientific community in the assigned territory. 
• Facilitate peer-to-peer exchange between HCPs within the assigned territory on the current evidence in therapeutic areas of focus. 
• Respond to product-related inquiries from HCPs and pharmacists within the scope of the approved label or scientific evidence, if no label is available, as well as inquiries on disease awareness, market access and supply chain topics. 
• Assess the ability of hospitals to administer gene therapies, accept referrals and fulfill criteria determined by G-BA. 
• Facilitate access of prioritized centers to qualification initiatives. 
• Co-create account plans for major hospitals and centres of care, coordinate tactics with Medical Affairs, and provide regular updates to plans at least quarterly. 
• Review account plans in cross-functional team meetings. 

Requirements:

• Physician, pharmacist, registered nurse or scientist with a university education in a relevant scientific field. 

• Fluent written and spoken German and English are mandatory. 

• Minimum of seven years of experience in the pharmaceutical industry, including at least five years in field-based functions. 

• Experience in orphan drugs or highly specialized areas in secondary care is imperative; knowledge of at least three different medical specialties and at least three years of experience in KOL interactions is desirable. 

• Launch experience required, including development of local infrastructure for patient referral and care. 

• In-depth understanding of the German health care system and the interactions and interdependencies of sick funds, KVs, MDK, IQWiG, GKV-SV and G-BA with HCPs. 

• Thorough knowledge of local relevant laws, particularly regarding compliant interactions with HCPs and other relevant stakeholders, as well as the pharmaceutical industry’s code of conduct and commonly accepted behavioural practices. 

• Impeccable business integrity record. 

• Understanding of GCP and GDP standards. 

• High level of energy, ambition and intellectual curiosity, with the ability to rapidly digest and interpret new information. 

• Excellent communication skills in personal and remote interactions, including phone and online formats. 

• Discipline and self-motivation, with the ability to work autonomously and deliver against defined timelines. 

• Creativity and open-mindedness to pursue challenging objectives with limited resources. 

#LI-CK1 #LI-Remote

  Full Time employees across the globe enjoy a range of benefits, including, but not limited to:   ·         Generous vacation time and public holidays observed by the company ·         Volunteer days ·         Long term incentive and Employee stock purchase plans or equivalent offerings ·         Employee wellbeing benefits ·         Fitness reimbursement ·         Tuition sponsoring ·         Professional development plans   * Benefits vary by region and country

Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com.

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Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation.  Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.