Logo for Stokes Management & Solutions Staffing

Remote-WFH Customer Service Professional

Role overview

Qualifications

  • high school diploma or equivalent
  • proficient in computer applications
  • knowledge of customer service principles and practices
  • some experience in a call center service

Responsibilities

  • Answer incoming calls from customers to take orders
  • Answer inquiries and questions
  • Handle complaints
  • Troubleshoot problems and provide product information

Key facts

Other skills

  • Customer Service
  • Problem Solving
  • Communication

About the company

Stokes Management & Solutions Staffing logo

Stokes Management & Solutions Staffing

Company details

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

JOB DESCRIPTION

YOU MAKE YOUR OWN SCHEDULE- 1099 CONTRACT POSITION

COMPLETE FIRST & FOLLOW THE ONBOARDING STEPS BELOW

Answer incoming calls from customers to take orders, answer inquires and questions, handle complaints, troubleshoot problems, and provide product information.

Education and Experience

  • high school diploma or equivalent
  • proficient in computer applications
  • knowledge of customer service principles and practices
  • some experience in a call center service 

MUST HAVE

  • PC/Laptop
  • Headset
  • Hard Wired Internet
  • Pass a background Check ($30)
  • Quite Place To Work

BEFORE WE PROCESS YOUR APPLICATION YOU MUST BE ACCEPTED AS AN AGENT WITH OUR COMPANY. TO DO SO PLEASE FOLLOW THE STEPS BELOW!

STEP 1

STEP 2

  • When it asks which contractor type, choose service partner and enter (880541638-FEIN#) Stokes Management & Solutions

Once your Approved IT SHOULD SAY PENDING, this will ensure youre registered properly.

STEP 3

  • Text DONE TO 470-227-1699 WITH YOUR FULL NAME

YOU WILL THEN BE APPROVED THROUGH THE COMPANY AND CAN PROCEED WITH SIGNING YOUR CONTRACT DOCUMENTS. ONCE DOCUMENTS ARE SIGNED THERE WILL BE A BASIC ASSESSMENT TO COMPLETE (dont let this scare you, its very basic). It will take 24 hours after you have completed your assessment for Arise to link it to your account.

VERY IMPORTANT: If you do not have equipment to start, we partner with a company that offers very affordable equipment as well as payment plans. Click the link here to purchase

https://wahequipmentsolutions.com/smsstaffing

This position is totally REMOTE.  Training 2-4 weeks.  You must have your own equipment.  Background check required, as you will deal with clients personal information.  

www.sms-staffing.com 

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Client Service Specialist (Customer Care) Related jobs

Other jobs at Stokes Management & Solutions Staffing

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.