Technical Support Engineer 80 - 100 % (f/m/d)

How you can make a difference:

• Take responsibility for specific customers and key accounts
• Respond to and coordinate centrally received customer e-mails and calls in following company standards
• Perform independent time and resource planning within responsible area
• Ensure competent resolution of technical challenges
• Manage the effective flow of information both externally and internally
• Investigate and independently assess customer complaints in an economic and sustainable manner and ensure timely, customer-oriented and technically sound feedback to customers
• Support coaching and training of internal Field Service Engineers and provide user trainings at the customer's site
• Lead projects and supervise Technical Support projects within field organization

That’s what you bring along:

• Engineering Degree (Mechanical, Electricity, Electronical, Biomedical ...) or BSc in similar branch
• 3 years of experience in similar role
• Driver license

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a cooperative and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also various leisure activities and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at jobs@hamilton.ch with the following details:

Applications by post or e-mail can unfortunately not be considered.