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Senior Content Engineer

Role overview

Qualifications

  • Shipped real documentation for an API, SDK, or developer platform
  • Background in technical writing, developer relations, or content engineering
  • Ability to converse substantively with engineers about technical topics
  • Motivated by the importance of healthcare and compliance constraints

Responsibilities

  • Build and own the technical content layer for Healthie's platform
  • Create documentation, integration guides, architecture references, and code samples
  • Ensure content is clear, credible, and useful for developers
  • Leverage AI-powered development tools and embrace automation in work

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving

About the company

Healthie logo

Healthie

IT Services & IT Consulting

Healthie is a SaaS company that offers infrastructure for virtual-first healthcare companies to launch & scale provider services. We work with digital health companies dedicated to modernizing the healthcare experience and improving care outcomes. Healthie makes it easy to streamline operations and build longitudinal relationships with clients. Our software provides a turnkey solution for innovative companies to launch provider services, and our API prevents D2C Healthcare companies from having to re-create core healthcare infrastructure, including EHR, scheduling and client engagement. Healthie is HIPAA, PIPEDA, GDPR, and PCI-compliant, and our cloud-based platform comes with a web and mobile (iOS & Android) app for account administrators, providers, and their clients. Healthie is a privately held company headquartered in New York. We are hiring! If you're interested in joining our growing team or scheduling a demo, please visit our website: www.gethealthie.com

Company details

Company typeScaleup
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Our Mission

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare. 

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially. 

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit. 

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly-  so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

About the role

We have thousands of developers building on Healthie's APIs every day -- founders, engineers, and clinical operators who chose Healthie because they needed a compliant foundation they could build on top of, not just run on. That community has grown organically and it requires: world-class documentation, clearer architecture guidance, richer code samples, and a genuine technical presence that meets builders where they are.

As Healthie’s Content Engineer, that's what you'll build. You'll own the technical content layer that makes Healthie's platform legible and reachable for the developers and operators who want to build on it -- documentation, integration guides, architecture references, code samples.

Your job is to make that distinction clear, credible, and useful to every builder who encounters Healthie -- whether they're reading a quickstart guide, watching a demo, or trying to figure out how Healthie fits into their stack.

At Healthie, we are AI-enabled and AI-accelerated in how we build. We are looking for team members who actively leverage AI-powered development tools, embrace automation, and help teams adopt modern, AI-assisted engineering practices to increase velocity and quality.

About you

  • You've shipped real documentation for an API, SDK, or developer platform, and you have strong opinions about what makes it good.
  • You have a background in technical writing, developer relations, content engineering, or a role that sat directly at the intersection of engineering and external-facing content. You know what "production-ready" means and you apply that standard to documentation.
  • You can hold a substantive conversation with an engineer about rate limiting, query depth, schema design, or authentication flows -- and then turn that conversation into something a developer can actually use.
  • You find healthcare important. Not just interesting -- important. Compliance constraints, clinical workflows, the stakes of software that touches patient care: these things motivate rather than frustrate you.

Details, details

  • This is a full-time, remote position.
  • U.S. work authorization is required.
  • The salary for this position is a base between $130,000 - $160,000.

Interview Process

  • Quick chat with someone from our Talent team (15 minutes)
  • Interview with Stefanie Mendez, Director of Product Marketing (30 minutes)
  • Case Study Presentation (60 mins)
  • Interview with Cavan (CTO) & Erica (CEO) (15 minutes each)
  • Reference Checks

Learn more at gethealthie.com/careers.

Healthie is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.

Healthie participates in e-verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day. 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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