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Global HRSD Content Specialist

Role overview

Qualifications

  • Bachelor’s degree in Human Resources, Communications, Business, Information Management, Journalism, English, or a related field
  • 2+ years of experience in content management, knowledge management, technical writing, HR operations, HR Service Delivery, or enterprise service operations
  • Strong written communication skills with the ability to simplify complex policy, process, or technical information into clear and actionable guidance
  • Experience using content analytics, search insights, feedback, or operational metrics to improve content quality and effectiveness

Responsibilities

  • Capture content opportunities by identifying recurring questions, resolved cases, process changes, and expert guidance that should become reusable HR content
  • Create and improve content by translating complex HR information into clear, concise, employee-friendly articles, FAQs, job aids, and support materials
  • Publish and maintain content by coordinating reviews, processing updates, and ensuring content remains accurate, current, and easy to find
  • Build and enable a network of content contributors by developing contributor practices, training, templates, and routines that enable HR teams and subject matter experts to create, improve, and maintain content as part of their daily work

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • Content Specialist
  • 75 - 108K yearly
  • English

Hard skills

Other skills

  • Editing
  • Communication
  • Detail Oriented

About the company

Integrated DNA Technologies logo

Integrated DNA Technologies

Biotechnology

Integrated DNA Technologies, Inc. (IDT) develops, manufactures, and markets nucleic acid products for the life sciences industry in the areas of academic and commercial research, agriculture, medical diagnostics, and pharmaceutical development. IDT has developed proprietary technologies for genomic applications such as next generation sequencing, CRISPR genome editing, synthetic biology, digital PCR, and RNA interference. Through its GMP services, IDT manufactures products used by scientists researching many forms of cancer and most inherited and infectious diseases. IDT is widely recognized as an industry leader in custom nucleic acid manufacture, serving over 130,000 life sciences researchers. IDT was founded in 1987 in the United States and has its U.S. manufacturing headquarters in Coralville, Iowa, with additional U.S. manufacturing sites in San Diego, California; Research Triangle Park, North Carolina; and Ann Arbor, Michigan; with international sites in Leuven, Belgium and Singapore. *For research use only. Not for use in diagnostic procedures. Unless otherwise agreed to in writing, IDT does not intend these products to be used in clinical applications and does not warrant their fitness or suitability for any clinical diagnostic use. Purchaser is solely responsible for all decisions regarding the use of these products and any associated regulatory or legal obligations

Company details

Company typeLarge
IndustryBiotechnology
Company size1001-5000

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Job description

Bring more to life. 

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life.  

Our 60,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.   

Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.  

Learn about the Danaher Business System which makes everything possible. 
 

The Global HRSD Content Specialist ensures HR content is accurate, accessible, and continuously improved to support employees, managers, HR teams, self-service, and AI-enabled experiences. 
 

This hands-on role transforms HR policies, procedures, case resolutions, process updates, and subject matter expertise into clear, user-friendly content. In addition to creating and maintaining content, the role builds and enables a distributed network of HR content contributors across the enterprise, making knowledge capture and publishing a routine part of how HR works. 

The role serves as the operational engine that keeps HR content current, trusted, reusable, and available where employees and managers need it most. 

In this role, you will have the opportunity to: 

  • Capture content opportunities by identifying recurring questions, resolved cases, process changes, and expert guidance that should become reusable HR content. 

  • Create and improve content by translating complex HR information into clear, concise, employee-friendly articles, FAQs, job aids, and support materials. 

  • Publish and maintain content by coordinating reviews, processing updates, and ensuring content remains accurate, current, and easy to find. 

  • Build and enable a network of content contributors by developing contributor practices, training, templates, and routines that enable HR teams and subject matter experts to create, improve, and maintain content as part of their daily work. 

  • Measure and optimize content performance using search analytics, user feedback, and content metrics to identify gaps, improve quality, increase adoption, and drive continuous improvement. 

The essential requirements of the job include: 

  • Bachelor’s degree in Human Resources, Communications, Business, Information Management, Journalism, English, or a related field. 

  • 2+ years of experience in content management, knowledge management, technical writing, HR operations, HR Service Delivery, or enterprise service operations. 

  • Experience creating, editing, and maintaining content for diverse audiences. 

  • Strong written communication skills with the ability to simplify complex policy, process, or technical information into clear and actionable guidance. 

  • Experience using content analytics, search insights, feedback, or operational metrics to improve content quality and effectiveness 

It would be a plus if you also possess previous experience in: 

  • Experience with ServiceNow, SharePoint, Microsoft Copilot, enterprise search, or other content and knowledge management platforms. 

  • Experience supporting self-service, shared services, case management, or employee support environments. 

  • Experience using AI-assisted content creation, summarization, translation, or content optimization tools. 

Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info
 

At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide. 

The annual salary range for this role is $75,000 - $108,000 USD. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. 

This job is also eligible for bonus/incentive pay. 

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.


For more information, visit www.danaher.com.


Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.


The U.S. EEO posters are available here.


For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here


We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

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