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Project Manager, People Initiatives

Role overview

Qualifications

  • A proven track record of delivering complex people projects on time and within scope, within a similar tech scale-up environment.
  • A formal Project Management qualification, such as AgilePM or Prince 2.
  • Familiarity with project management and communication tools, specifically Asana, Miro and Slack.
  • Superb written and verbal communication skills, with the ability to collaborate across all levels of stakeholders.

Responsibilities

  • Own delivery of the PC Roadmap: leading weekly reviews, facilitating status updates and gathering feedback to drive continuous improvement.
  • Manage planning and budget processes, report to stakeholders inside and beyond PC.
  • Challenge PC leadership and act as a sounding board.
  • Generate solutions to unblock issues rather than simply escalating.

Key facts

Hard skills

Other skills

  • Communication
  • Detail Oriented
  • Solutions Focused
  • Collaboration
  • Time Management

About the company

Booksy logo

Booksy

Computer Software / SaaS

Booksy is a cloud-based appointment booking software for hairstylists, nail artists, barbers, braiders, estheticians, massage therapists, salons, spas, and more. Our mission is to be the most trusted solution for appointment-based service providers, delivering tools and connecting communities to foster rhythm, organization, and opportunity. Booksy provides automated appointment scheduling, calendar management, payments, and a suite of built-in marketing tools to help beauty professionals manage all aspects of their business. We offer two mobile applications for business owners, available on both iPhone and Android. Booksy Biz Lite is geared towards independent professionals and solopreneurs, while Booksy Biz Pro was designed for ambitious independents and multi-staffer shops. For clients, we offer a Booksy for Customers web and mobile application. Over 23 million clients around the world count on Booksy to help them find trusted local beauty providers and book an appointment anytime, anywhere. Booksy is proud to be the world’s largest Beauty Booking Marketplace and the global leader in appointment scheduling in the US, UK, Spain, and Poland. We are available in 6 countries and our platform supports over 150 million appointments per year. Our founders created Booksy to give entrepreneurs back their most valuable resource–time. Our team carries that purpose forward as we empower beauty professionals around the world. The values that guide us: 1. People First 2. Act Like an Owner 3. Work as a Team 4. Shoot for the Moon More about Booksy: * https://booksy.com/biz/en-us/blog/booksy-earns-five-of-the-startup-weekly-s-2022-awards * https://www.nailpro.com/business/news/22366558/booksy-booksy-awarded-fastest-growing-software-in-spa-salon-management * https://techcrunch.com/2021/01/27/booksy-raises-70m-war-chest-to-acquire-salon-appointment-apps-expand-internationally/

Company details

Company typeScaleup
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

As Project Manager on our People & Culture (P&C) team, you'll bring structure, accountability and a human touch to the projects shaping Booksy's global team experience. Reporting to the Chief People Officer, you'll help our P&C Leadership team break down silos and apply our resources with intention across our centres of excellence.

You'll own delivery of the P&C Roadmap: leading weekly reviews, facilitating status updates and gathering feedback to drive continuous improvement. Working across teams, you'll manage planning and budget processes, report to stakeholders inside and beyond P&C, and keep our global initiatives on course. It's less about managing tasks than keeping an eye on the bigger picture; helping the team thrive as we pursue efficiency gains and opportunities with AI.

This isn't a typical Project Manager role. We want someone who holds their own, challenges our P&C leadership and acts as a sounding board, and keeps our RACI model honest. If something's off track or blocked, you flag it, you don't wait to be asked. You're solution-oriented by default, generating ways to unblock rather than simply escalating.

It’s important that you see ambiguity and significant change as exciting; not just for the team, but for your own career, as we redefine People initiatives in the AI era.

Requirements

Essentially, to ensure you succeed in this role, you’re going to need:

  • A proven track record of delivering complex people projects on time and within scope, within a similar tech scale-up environment..
  • A formal Project Management qualification, such as AgilePM or Prince 2. 
  • Familiarity with project management and communication tools, specifically Asana, Miro and Slack, you’re also comfortable navigating AI tools like Gemini and Claude.
  • Experience managing budgets and a structured, detail-oriented approach to delivery.
  • The ability to context-switch quickly and juggle multiple timelines independently.
  • Superb written and verbal communication skills, with the ability to collaborate across all levels of stakeholders..

 A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic.

Working in a rapidly evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter with the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy.

Benefits

Our Booksy UK Benefits:

  • This is a fully remote position within the UK, we take pride in being a globally distributed team
  • A holiday allowance of 25 days + public holidays + your birthday day off
  • Vitality Private Medical Cover (including dental and optical) with self-funded top up options for dependents
  • Access to Worksmile wellbeing app
  • Enhanced salary sacrifice pension scheme. Employee contributes 5% and Booksy matches at 5 %
  • Life assurance (4 x your annual salary)
  • Lifestyle discounts available through Vitality Program

We work in a highly creative and diverse industry, so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com so we can best support you.

How AI helps us find great people

Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked. Every application goes through the same AI review to help us spot skills that match the role - but don’t worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won’t affect your chances in any way.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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