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Collections Specialist Remote

Solvo Global

Role overview

Qualifications

  • C1 or advanced level of English required
  • Minimum 1 year of experience in collections, accounts receivable, customer service, or related areas
  • Excellent verbal and written communication skills
  • Negotiation skills and customer service abilities

Responsibilities

  • Manage accounts receivable and overdue balances
  • Contact customers and follow up on payments
  • Negotiate agreements and payment plans
  • Monitor accounts and maintain updated records
  • Resolve issues related to billing and payments

Key facts

  • Remote from: Armenia
  • Full time
  • Junior (1-2 years)
  • Collections Specialist
  • Spanish

Hard skills

Other skills

  • Negotiation
  • Customer Service
  • Microsoft Excel
  • Detail Oriented
  • Calmness Under Pressure

About the company

Solvo Global logo

Solvo Global

  • Outsourcing & BPO
  • SME
  • 501–1,000
Solvo Global provides exceptional and affordable remote talent solutions to US and Canadian businesses. Our vetted and specialized professionals become an extension of your organization, helping you scale operations with full control and access. Our near-shore experience includes working in the same time zone, no language barriers, a strong work ethic, and mirroring your office environment. Whether you are in need of 1 professional or 100, we can help you reduce employment costs and gain access to top talent. Foster business growth for your business today. Contact us to learn more.
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Job description

🚀¡Nueva oportunidad internacional | Collections Specialist! 🌎💼

¿Tienes experiencia en cobranzas o cuentas por cobrar, excelente comunicación e inglés avanzado? Esta oportunidad puede ser para ti.

Buscamos Collections Specialist para trabajar con una excelente compañía internacional, en un entorno dinámico y multicultural.

  • 🌎 Ubicación: Medellín, Barranquilla, Bogotá, Cali, Bucaramanga, Armenia
  • 🏠 Modalidad: Remoto
  • 🕘 Horario: Lunes a viernes | 9:00 a.m. a 5:00 p.m. EST
  • 💰 Salario: Competitivo
  • 🌐 Inglés: C1 / Avanzado

🎯 Funciones principales

  • 💰 Gestionar cuentas por cobrar y saldos vencidos.
  • 📞 Contactar clientes y realizar seguimiento de pagos.
  • 🤝 Negociar acuerdos y planes de pago.
  • 📊 Monitorear cuentas y mantener registros actualizados.
  • 🔎 Resolver novedades relacionadas con facturación y pagos.

✅ Requisitos clave

  • 🌐 Inglés C1 o avanzado indispensable.
  • 💼 Mínimo 1 año de experiencia en cobranzas, cuentas por cobrar, servicio al cliente o áreas relacionadas.
  • 🗣️ Excelente comunicación verbal y escrita.
  • 🤝 Habilidades de negociación y servicio al cliente.
  • 💻 Manejo de Microsoft Office, especialmente Excel y Outlook.
  • 🎯 Organización, atención al detalle y capacidad para trabajar bajo presión.

📩¿Te interesa? Envíame tu HV:

  • 📱 +57 310 485 1014
#LI-Onsite

Requisitos

Estudios

Universidad / Carrera técnica None

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