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Field Service Engineer / Jr. Field Service Engineer - East Midlands based (with UK/I + EU Travel)

Role overview

Qualifications

  • Bachelor’s degree in electronics, engineering or similar preferred, but not essential; experience considered
  • Prior experience in electronics service required; experience with medical devices/software based systems advantageous
  • Strong electronic or mechanical engineering skills including troubleshooting
  • Excellent communication skills

Responsibilities

  • Installation, upgrade, repair and preventative maintenance of Vascular capital equipment
  • Documentation of field service interventions per QA system requirements
  • Provide support and technical assistance for in-house training courses and congresses
  • Extensive national and international travel required as per business need

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Microsoft Office
  • Communication
  • Physical Flexibility

About the company

Abbott logo

Abbott

Medical Devices & Equipment

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and www.facebook.com/AbbottCareers, on Instagram @AbbottGlobal, and on Twitter @AbbottNews. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

Company details

Company typeXLarge
IndustryMedical Devices & Equipment
Company size10001

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Job description

JOB DESCRIPTION:

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Abbott Vascular is dedicated to advancing patient care by transforming the treatment of vascular disease through medical device innovations, investments in research and development, and physician training and education.

We have an industry-leading pipeline and comprehensive portfolio of products for cardiac and vascular care.

We are recruiting for a Field Service Engineer /Junior.  Ideally you will be based in Peterborough/Leicestershire/Northampton location) but also flexible to travel to Ireland/Nordics/Poland); in this role you will be responsible for the installation, upgrade, repair and preventative maintenance of Vascular capital equipment in vascular; diagnostics equipment in Cath labs.   

You will be working closely with clinicians, the central dispatch and sales team.  You will be responsible for driving customer satisfaction through service excellence.

Full eligibility to work in UK and travel to EU/Ireland without visa requirement is required for this role.

80% of this role will be travelling in the first 2 years.  

What you’ll do: -

  • Hardware/software field support includes system installation, maintenance, calibration, upgrades, troubleshooting and repair, also includes demo system maintenance and preparation for congresses

  • Document field service interventions per QA system requirements

  • Report capital equipment incidents per QA system requirements

  • Provide support and technical assistance for in-house training courses and congresses

  • Provide system maintenance and troubleshooting training to customer biomedical engineering departments and Abbott sales and field clinical staff

  • Extensive national and international travel required based as per business need

Experience/Competencies:

  • A Bachelor’s degree in electronics, engineering or similar is preferred, but not essential; experience considered

  • Prior experience in electronics service is required (medical devices/software based medical systems would be advantageous)

  • Strong electronic or mechanical engineering skills including troubleshooting

  • Computer skills: MS Office, Linux

  • Familiarity with Cath lab/operating room procedures/protocols would be advantageous

  • Willingness to be flexible, respond at short notice to scheduling requirements, work with autonomy in a fast-paced environment

  • Excellent communication skills

  • Full eligibility to work in UK and Travel to EU/Ireland without visa requirement

As you’d expect from a global healthcare company, we offer a fantastic range of benefits including competitive salaries and bonus potential, a superb defined contribution pension scheme, private healthcare, life assurance and a flexible benefits scheme.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Field Services

DIVISION:

AVD Vascular

LOCATION:

United Kingdom : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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