Coordinator, Community Relations

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position. 

The Role: 

The Community Relations Coordinator partners with Community Relations colleagues across regions to support the development and execution of high impact programming that benefits underserved communities and engages Fidelity associates as volunteers. The Coordinator drives results by effectively leveraging the systems, tools, and processes foundational to the success of the Community Relations team.

This role provides hands on community relations support for assigned region(s) and flexes to meet broader team and market needs as required. Meaningful time is spent onsite and in the community to build and sustain strong relationships with key internal and external stakeholders.

Key focus areas for this role include:

• Leveraging tools, systems and processes to support and execute high‑value employee volunteerism initiatives that are foundational to serving under‑resourced communities and delivering measurable business value.

• Building and maintaining meaningful internal and external relationships, and representing the Fidelity brand with professionalism 

• Collaborating across stakeholder groups to advance shared priorities through strategic partnerships 

• Supporting enterprise and regional initiatives with strong coordination and operational excellence 

• Delivering outcomes aligned to Fidelity’s objectives and demonstrated community needs 

This role is ideal for a motivated professional with experience in corporate and/or community relations who is eager to grow responsibility and impact. The Coordinator supports the execution of community initiatives while developing the skills and experience required to take on increasing scope over time. 

The Expertise and Skills You Bring:

• Bachelor’s degree or equivalent relevant experience 

• 3+ years of professional experience in community relations, corporate social responsibility, corporate communications, nonprofit/philanthropy, public affairs, or a related field 

• Demonstrated understanding of—and interest in—corporate impact, community relations, and social impact strategies 

• Strong organizational and project management skills; ability to manage multiple priorities in a fast‑paced, complex environment 

• Bring a positive, team‑first mindset through adaptability, strong work ethic, and collaboration, with the capacity and drive to grow into increased responsibility over time 

• Proven ability to work independently, navigate ambiguity, and operate autonously and with agility 

• Experience building and managing strategic internal and external stakeholder relationships; comfort representing a corporate brand 

• Track record of successful employee‑volunteer programming, measurement, and reporting that balances business and community needs 

• Experience working within under‑resourced communities through professional and/or personal experience 

• Excellent written and verbal communication skills, with the ability to engage audiences from entry‑level employees to senior leaders 

• Proficiency in Microsoft Office; experience with databases, social media platforms, content management systems, and project management tools (e.g., Monday.com) preferred 

• Willingness and ability to be onsite and in the community to foster relationships and understand local priorities 

• Demonstrates flexibility, adaptability, and a growth mindset 

The Value You Deliver:

In this role, you help ensure Fidelity’s community relations efforts are cohesive, consistent, and effective—delivering measurable business value while strengthening local communities. You collaborate with Community Relations colleagues nationwide to support strategy execution and program delivery. 

You partner closely with regional leadership, public affairs teams, and business stakeholders to identify priorities, manage relationships, and implement programming that advances shared goals. You also support employee engagement and volunteer initiatives, prepare leadership briefings and materials, and track and report outcomes to demonstrate impact. 

The Team :

The Community Relations team develops and manages Fidelity’s community engagement and employee volunteerism efforts. As part of the team, you collaborate with peers across the firm to plan, execute and evolve high‑value programs that drive meaningful change. 

The Community Relations Coordinator reports to the Vice President, Regional Community Relations and serves as a key member of the regional Fidelity team—actively engaged with local nonprofit partners, employee volunteers, and business leaders. 

How Your Work Impacts the Organization:

Fidelity’s Corporate Affairs team delivers coordinated communications and engagement programs that strengthen the firm’s reputation, support business priorities, and engage associates. The team oversees state and local public affairs, government relations, and community relations across Fidelity’s U.S. regions. 

In this role, you help advance Fidelity’s position as a trusted corporate citizen by supporting local execution of the community relations strategy and expanding opportunities for associates and leaders to connect with the community. Your work enhances Fidelity’s visibility with media, policymakers, nonprofit partners, and the public; supports talent attraction and retention; and contributes to meeting client and RFP expectations around corporate citizenship. 

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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