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Community Outreach Specialist

Role overview

Qualifications

  • A natural people-person — comfortable striking up conversations with strangers online
  • Active and familiar with Facebook groups, Reddit, and other community platforms
  • Excellent written communication — you write like a real person, not a brand account
  • Self-directed and organized; can manage your own outreach pipeline with minimal supervision

Responsibilities

  • Identify Facebook groups, Reddit communities, forums, and other online spaces where season ticket holders are active
  • Reach out directly to season ticket holders and introduce them to the Lysted app
  • Build genuine relationships within these communities — not spamming, but adding real value and starting conversations
  • Follow up with interested prospects and guide them through downloading and listing on Lysted

Key facts

Hard skills

Other skills

  • Relationship Building
  • Communication
  • Organizational Skills

About the company

Automatiq logo

Automatiq

Computer Software / SaaS

Following the merger of Broker Genius’ industry-leading dynamic price automation technology and Seat Scouts’ industry-leading ticket distribution technology in December of 2020, Automatiq was formed in June of 2022 to solidify the unification of these two companies. Founded by Sam Sherman in 2013, Broker Genius now services over 500 customers who represent over $4 billion a year in ticket sales. The Automatiq data-driven automation platform has helped clients sell over $6 billion of ticket inventory and delivered over 10 million tickets. Automatiq’s mission is to help clients maximize profits through an all-in-one platform by optimizing revenue and lowering operating costs.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Lysted is a fast-growing ticket marketplace app that helps season ticket holders sell their seats quickly and easily. We are looking for a people-person who thrives on outreach — someone who can go into Facebook groups, forums, and online communities to find season ticket holders and introduce them to Lysted. This role is all about direct, genuine engagement with real people. Part-time contract with the opportunity to grow into a full-time position.


Role facts:

Reports to: Chief Consignment Officer

Employment type: Independent Contractor

Hours: ~20 hours per week

Rate: $25/hour

Duration: 3 months minimum, with potential for continued employment or conversion to FTE

 
Requirements:
  • Identify Facebook groups, Reddit communities, forums, and other online spaces where season ticket holders are active

  • Reach out directly to season ticket holders and introduce them to the Lysted app

  • Build genuine relationships within these communities — not spamming, but adding real value and starting conversations

  • Follow up with interested prospects and guide them through downloading and listing on Lysted

  • Report weekly to stakeholders on outreach activity, responses, and results

  • Surface new communities and channels worth pursuing as you learn what's working


  • Qualifications:
  • A natural people-person — comfortable striking up conversations with strangers online

  • Active and familiar with Facebook groups, Reddit, and other community platforms

  • Excellent written communication — you write like a real person, not a brand account

  • Self-directed and organized; can manage your own outreach pipeline with minimal supervision

  • Genuine interest in sports, live events, or the ticket resale space is a strong plus

  • Prior outreach, sales development, or community ambassador experience is a plus

  • About Us

    Automatiq is the leading all-in-one software platform in the live event ticketing world, serving resellers of all sizes. Our technology suite streamlines the entire ticket resale process, from effortlessly listing tickets on multiple exchanges to dynamically adjusting prices based on market shifts, and even ensuring tickets reach event-goers promptly. 

    We are data-driven and customer-obsessed as we work to solve interesting and complicated challenges in a fast-growing global market. We are equally relentless in maximizing our team’s career goals and aspirations by building a company of people who share the same drive and passion. If you are looking for a culture based on great people, technical excellence, and continued growth — where your contributions and ideas really do make a difference — come join us at Automatiq!

    Automatiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

    This position will remain open until filled. Applications are reviewed on a rolling basis.

    Fair Chance Notice for California Applicants

    Automatiq considers qualified applicants with arrest or conviction records. Criminal history disclosure or background checks occur only after a conditional job offer. 

    A criminal history may have a direct, adverse, and negative relationship with the following duties of the role:

    • Access to sensitive financial and banking information, transaction data, privileged information, proprietary information, etc.

    • Interactions with customers, employees, vendors, agents, and third parties.

    Such a history may potentially result in the withdrawal of a conditional offer of employment. If a conviction directly related to the job raises concerns, candidates will have the opportunity to explain circumstances surrounding the conviction, provide mitigating evidence, or dispute the background report.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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