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Sr. Consultant, Internal Investigations - Ethics

Role overview

Qualifications

  • Degree in insurance, criminal justice, business administration or law preferred
  • 10 years of related experience in insurance operations, five of which involve the investigation of insurance-related crimes
  • CFE, CIFI, AEI, CPCU, CLU designations preferred
  • Maintains certifications in investigative techniques

Responsibilities

  • Investigates to identify the presence or absence of criminal activity related to company loss of assets
  • Acts as the primary investigator of allegations against appointed/elected individuals
  • Produces comprehensive, written investigative summaries and presents to Associate Relations, Ethics, General Counsel and business unit leadership
  • Mentors and coaches Consultants providing guidance on the operations of the Internal Investigations Unit

Key facts

  • Remote from: Ohio (USA)
  • Freelance
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Investigation
  • Problem Solving
  • Communication
  • Analytical Skills
  • Empathy
  • Collaboration
  • Creativity

About the company

Nationwide logo

Nationwide

Insurance

Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified insurance and financial services organizations in the United States. Nationwide is rated A+ by both A.M. Best and Standard & Poor’s. An industry leader in driving customer-focused innovation, Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; excess & surplus, specialty and surety; pet, motorcycle and boat insurance. For more information, visit www.nationwide.com.

Company details

Company typeXLarge
IndustryInsurance
Company size10001

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Job description

If you're passionate about being part of a diverse organization that enables a Fortune 100 company with nearly $70 billion in annual sales to deliver innovative business solutions with excellence, then Nationwide's Legal team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This position will be responsible for investigating complex and confidential issues involving fraud, financial reporting, securities law compliance, senior executive misconduct or other allegations that associates or agents are not in compliance with laws, regulations or company policies.

This can be a hybrid or fully remote depending on location.

#LI-CP1

Job Description Summary

Objectivity, combined with empathy and patience, are keys to resolving ethical and legal issues employees and businesses face. As an independent resource for our associates at all levels of the organization, and our customers, our work supports and promotes Nationwide’s core values, including honesty and integrity. If you can investigate, gather facts with no predisposition of the outcome, work and think independently and connect and communicate with people, we want to know more about you!

As a Senior Consultant, you'll investigate complex and confidential issues involving fraud, financial reporting, securities law compliance, senior executive misconduct or other allegations that associates or agents are not in compliance with laws, regulations or company policies. You'll collaborate with leaders and business units to plan, develop, coordinate and implement approved programs to protect corporate assets.

Job Description

Key Responsibilities:

  • Investigates to identify the presence or absence of criminal activity related to company loss of assets and to detect and prevent company loss. 

  • Acts as the primary investigator of allegations against appointed/elected individuals.

  • Consults with and advises management on fraudulent activity and makes recommendations to prevent or reduce potential loss. Produces comprehensive, written investigative summaries and presents to Associate Relations, Ethics, General Counsel and business unit leadership.

  • Maintains expertise in current investigative techniques involving fiscal crimes and fiscal irregularities being experienced by insurance and financial institutions. Develops and recommends investigative techniques to improve detection and investigation of fiscal crimes.

  • Analyzes large-scale fraud or criminal acts involving actual or attempted loss and shares information on fraud risk and exposures.

  • Assists the company and civil authorities in the prosecution and/or defense of alleged associate criminal activities involving company loss of assets. Testifies in criminal, civil and administrative procedures. Builds and maintains rapport and partnership with federal, state and local government agencies that can assist in investigative efforts.

  • Develops and presents training programs to engage associates and management in preventing, detecting and reporting possible theft, fraud, embezzlement or misappropriation of assets.

  • Conducts investigations at the request of the Office of General Counsel in anticipation of possible litigation.

  • Investigates fraudulent misuse of Nationwide names, brand or trademarks. Manages investigations involving contract, compliance or business practice violations, external vendor fraud and identity theft.

  • Demonstrates knowledge of insurance and financial operations within Nationwide. Analyzes management guides and business processes to ensure alignment with corporate policies and local/state/federal laws and regulations.

  • Mentors and coaches Consultants providing guidance on the operations of the Internal Investigations Unit, investigative strategies and techniques and business operations.

  • Maintains a current knowledge of the company's policies and practices, local/state and federal laws to ensure that investigative efforts are in compliance with all.

May perform other responsibilities as assigned. 

Reporting Relationships: Reports to Director. This is an individual contributor role. 

Typical Skills and Experiences:


Education: Degree in insurance, criminal justice, business administration or law preferred. Graduate level studies desirable. Prefer industry anti-fraud designations such as CFE, CIFI, AEI, etc. and industry-related designations such as CPCU, CLU, etc. Maintains certifications in investigative techniques such as interviewing, etc.

Experience: Typically, 10 years of related experience in insurance operations, five of which involve the investigation of insurance-related crimes.

Knowledge, Abilities and Skills: Comprehensive and in-depth understanding of insurance operations across all companies/business units; company policies and practices; investigative, interviewing and intelligence techniques; rules of civil and criminal law; rules and practices of the judicial system; and program and project administration. Proven verbal and written communication skills for interaction with associates, various civil authorities and others. Demonstrated ability to independently identify, analyze and resolve problems based on supporting facts and to recommend solutions to prevent recurrence. Able to work with attorneys, senior management and law enforcement authorities to prepare for testifying in a court of law. Proven ability to think creatively and innovatively. 

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the Executive and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Ability to handle self in potential dangerous situations. Ability to travel throughout' the United States and be away from home overnight (up to 50%). Occasional extended and non-standard business hours based on business need.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Credit/Background Check: Due to the fiduciary accountabilities within this job, a valid credit and/or background check will be required as part of the selection process

We currently anticipate accepting applications until 09/18/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.#legalSmoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.
For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for Senior Consultant, Internal Investigation : $107,000.00-$190,000.00The expected starting salary range for Senior Consultant, Internal Investigation : $107,000.00 - $161,000.00

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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