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Senior Director, Account Development

Role overview

Qualifications

  • Proven years of progressive experience in sales development, account development, or inside sales, with experience in a leadership role managing and scaling teams.
  • Proven track record of exceeding pipeline generation and revenue targets in a B2B SaaS environment, preferably within HR technology, payroll, or financial services.
  • Strong understanding of enterprise sales cycles and complex B2B sales methodologies.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of an organization.

Responsibilities

  • Develop and execute a comprehensive account development strategy aligned with CloudPay's overall sales and revenue objectives.
  • Lead, recruit, and mentor a team of Account Development Representatives (ADRs), fostering a culture of high performance, continuous learning, and achievement.
  • Implement and refine account development processes, tools, and methodologies to optimize efficiency and effectiveness in prospecting, outreach, and qualification.
  • Regularly report on team performance, pipeline health, and strategic initiatives to senior leadership.

Key facts

Hard skills

Other skills

  • Team Management
  • Communication
  • Presentations
  • Social Skills
  • Analytical Skills
  • Problem Solving
  • Strategic Thinking
  • Collaboration

About the company

Cloudpay logo

Cloudpay

Human Resources Services

Your employee pay processes have broad business consequences, requiring modern solutions and trusted experts. CloudPay is the only provider that guides global companies with vision and care toward the comprehensive pay experience their employees deserve. CloudPay connects all employee pay processes – including payroll, payments, and on-demand pay – through a unified solution. CloudPay experts implement best practices, navigate change, optimize operations, and improve employee experiences. CloudPay is with you every step of the way because employee pay is what we do.

Company details

Company typeSME
IndustryHuman Resources Services
Company size1001 - 5000

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Job description

About this job opportunity
 

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting

The Senior Director, Account Development will lead and scale CloudPay's account development efforts across EMEA and potentially Globally, driving pipeline generation and cultivating new business opportunities within target enterprise accounts. This strategic role involves building, mentoring, and managing a high-performing team of Account Development Representatives, implementing best practices, and collaborating closely with sales and marketing to achieve ambitious growth targets.

Main responsibilities

  • Develop and execute a comprehensive account development strategy aligned with CloudPay's overall sales and revenue objectives.

  • Lead, recruit, and mentor a team of Account Development Representatives (ADRs), fostering a culture of high performance, continuous learning, and achievement

  • Establish and monitor key performance indicators (KPIs) for the ADR team, ensuring consistent attainment of lead generation, pipeline contribution, and conversion targets.

  • Implement and refine account development processes, tools, and methodologies to optimize efficiency and effectiveness in prospecting, outreach, and qualification.

  • Collaborate closely with sales leadership to ensure seamless handoff of qualified opportunities and alignment on target accounts and strategic initiatives.

  • Partner with marketing to develop compelling messaging, campaigns, and content that resonate with target personas and drive engagement.

  • Analyze market trends, competitor activities, and customer needs to identify new growth opportunities and refine account development strategies.

  • Leverage CRM (e.g., Salesforce) and other sales enablement tools to track activities, manage pipelines, and generate insightful reports.

  • Regularly report on team performance, pipeline health, and strategic initiatives to senior leadership.

  • Act as a subject matter expert in best-in-class account development practices, sharing knowledge and driving innovation within the team.

Experience needed for this role

  • Proven years of progressive experience in sales development, account development, or inside sales, with experience in a leadership role managing and scaling teams.

  • Proven track record of exceeding pipeline generation and revenue targets in a B2B SaaS environment, preferably within HR technology, payroll, or financial services.

  • Strong understanding of enterprise sales cycles and complex B2B sales methodologies.

  • Demonstrated ability to build, motivate, and develop high-performing account development teams.

  • Expertise in leveraging CRM systems (e.g., Salesforce) and sales engagement platforms (e.g., Outreach, SalesLoft).

  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and collaborate across all levels of an organization.

  • Strategic thinker with a data-driven approach to decision-making and problem-solving.

  • Strong analytical skills, with the ability to interpret data and translate insights into actionable strategies.

  • Experience operating in a fast-paced, high-growth global company.

  • Familiarity with market dynamics and business culture is a strong advantage.

About you and Our core values

  • Taking ownership, working with integrity and respect

  • Being a team player is key to our culture

  • Solution and customer focused

  • Great initiative with the goal for excellence in achieving results

  • Dedicated to developing and always looking for continuous improvements

  • Be creative, be committed, be engaged and enjoy what you do

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.
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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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