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Pharmacy Tech

Role overview

Qualifications

  • High School diploma or equivalent experience
  • 0 – 1 years of relevant experience; Clerical experience preferred
  • Pharmacy Technician license / certification / registration as required by state laws
  • Basic math skills and general PC knowledge including Microsoft Office, Internet, and email required

Responsibilities

  • Process letter requests by manual or automated databases, typing customer service notes in system, and processing member correspondence
  • Data input /validation, Quality Assurance (QA), Prescriber and Patient outreach
  • Participate in Lean and Continuous Improvement efforts internal and external to the department
  • Complete and process data for reporting needs

Key facts

Hard skills

Other skills

  • Quality Assurance
  • Microsoft Office
  • Customer Service
  • Clerical Works
  • Detail Oriented
  • Communication
  • Problem Solving
  • Teamwork

About the company

UBC logo

UBC

Contract Research Organizations (CRO)

Dedicated to Global Product Safety, Brand Loyalty, and Patient Access Strategies that Support the Full Product Lifecycle United BioSource LLC (UBC) is a leading provider of pharmaceutical support services, partnering with life science companies to make medicine and medical products safer and more accessible. Our diverse suite of services helps bridge the gap between development and delivery and builds brand loyalty through patient access and adherence. UBC is well known for our ability to generate authoritative, real-world evidence of product effectiveness, safety, and value to assist healthcare decisions and enhance patient care. Developing a drug, taking it through commercialization, and demonstrating its post-launch value and safety is a complex journey. Regulatory hurdles and payer decision-making are increasing the complexity around drug development and product choices. UBC has aligned our expertise and industry insight to help manufacturers make informed decisions early in the product journey that ultimately optimize care and improve patient outcomes. The most successful product journeys start with great maps. UBC’s industry-leading experts work in unison to effectively navigate the product lifecycle, focusing on: Clinical Development Safety Commercialization We understand what it takes to compete in a crowded product market with many stakeholders that demand the right evidence at the right time. Our Past, Present, and Our Future UBC was founded in 2003 by industry experts with a passion for innovation and a commitment to working with pharmaceutical and biotech organizations in proving the safety, efficacy, and value of pharmaceutical and medical products. We recognized the opportunity to build an organization tailored to meet the need for scientific evidence in the healthcare industry. And, we quickly developed our core strength – the generation, analysis, and communication of real-world evidence throughout the product lifecycle.

Company details

Company typeLarge
IndustryContract Research Organizations (CRO)
Company size1001 - 5000

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Job description

Job Description

As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBCwe provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation.

Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity.

If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! 

Brief Description:

Works as part of a team in fulfilling requests as needed. Department responsibilities require walking, standing, and repetitive up and down lifting of boxes. Letter processing will need to provide data entry, type customer service notes, and own total member correspondence. Controls exception will include data verification, QA, and exception processing. All team members will be expected to work as per Policies and Procedures and Work Instructions with onsite or offsite departments, internal or external to the company as directed. All team members are expected to work with Supervisors and Management teams to cross-train and develop proficiency across all functional areas of the job.

Specific job duties:

  • Process letter requests by manual or automated databases, typing customer service notes in system, and processing member correspondence.
  • data input /validation, Quality Assurance (QA), Prescriber and Patient outreach, and working with programs to meet client obligations related to item fulfilment
  • Participate in Lean and Continuous Improvement efforts internal and external to the department.
  • Perform all QA tasks as identified.
  • Complete and process data for reporting needs.
  • Additional duties as assigned.

Supervisory Responsibility: 

N/A

Desired Skills and Qualifications:

  • High School diploma or equivalent experience
  • 0 – 1 years of relevant experience; Clerical experience preferred
  • Preferred: Pharmacy Technician license / certification / registration as required by state laws
  • Basic math skills and general PC knowledge including Microsoft Office, Internet, and email required
  • Strong verbal and written communication skills desired
  • Strong attention to detail, accuracy, and quality
  • Ability to adapt and work collaboratively in a dynamic environment to learn quickly, solve problems, and make decisions with minimal supervision
  • Ability to work in a fast-paced, production environment
  • Willingness to work a flexible schedule to accommodate peak volume times
  • A willingness and ability to learn internal systems/processes/programs as needed

At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally.

Here are some of the exciting perks UBC offers: 

  • Remote opportunities
  • Competitive salaries
  • Growth opportunities for promotion
  • 401K with company match*
  • Tuition reimbursement
  • Flexible work environment
  • Discretionary PTO (Paid Time Off) OR 20 days (about 3 weeks) of PTO
  • Paid Holidays
  • Employee assistance programs
  • Medical, Dental, and vision coverage
  • HSA/FSA
  • Telemedicine (Virtual doctor appointments)
  • Wellness program
  • Adoption assistance
  • Short term disability
  • Long term disability
  • Life insurance
  • Discount programs

UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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