Logo for ARK Solutions, Inc.

Business Technology Administrator :: Raleigh, NC (Remote)

ARK Solutions, Inc.

Role overview

Qualifications

  • 5 years of experience in administering enterprise SaaS applications (Salesforce, Smartsheet, Asana, Jira, Microsoft 365, SAS Viya)
  • 5 years of experience in configuring workflows, reports, and system components
  • 3 years of expertise in software licensing, subscription management, and documentation development
  • 3 years of strong communication, training, organizational, and problem-solving skills

Responsibilities

  • Administer platforms like Salesforce, Asana, Smartsheet, Jira, and SAS Viya
  • Manage user accounts, security roles, permissions, and software subscriptions
  • Configure workflows, forms, dashboards, templates, and reports
  • Collaborate with stakeholders to recommend technology solutions

Key facts

  • Remote from: North Carolina (USA)
  • Full time
  • Senior (5-10 years)
  • Technical Business Analyst
  • English

Hard skills

Other skills

  • Report Writing
  • Communication
  • Training And Development
  • Problem Solving

About the company

ARK Solutions, Inc. logo

ARK Solutions, Inc.

IT Services & IT Consulting

WE'RE A COMPANY THAT CARES FOR OTHERS BEYOND STAFFING OUR CULTURE SHAPES EVERYTHING WE DO. Our people, clients, and consultants matter to us more than anything. We are driven by a culture of purpose, shared values, and growth. OUR CLIENTS ARE OUR DRIVING FORCE Whether it’s finding the right candidate for a job or seamlessly managing a project end to end, our conviction and commitment to our clients runs deep. No matter what it takes, we’re devoted towards the success of your business. OUR PEOPLE ARE OUR FAMILY Our team members are our family. We’re here for you and we won’t stop until you’re exactly where you want to be. We believe in your potential and we are devoted to helping you achieve your ambition. IT’S ALL ABOUT YOU Your business is our business. We believe in making our relationship and understanding strong, and we know just how to do that. Our mantra is: analyze, identify, recruit, execute. Our mission is to create relationships, not transactions. Our promise is that we'll be there, as questions or issues arise, every step of the way. With experience in staffing and implementing projects, we thrive on sharing our experience and knowledge to help you make a success of your business. Our track record proves that clear communication and expert collaboration will boost your bottom line. ARK was formed in 2003 with the goal of becoming the supplier of choice for clients, employer of choice for our employees and contingent workforce. We provide high-volume staffing, SOW and payrolling services to structured contingent workforce programs and projects across USA. With our deep industry knowledge, business process expertise, comprehensive resources and a proven track record, ARK Solutions, Inc. can mobilize the right talent across various skills. ARK Solutions, Inc. is a certified Minority Women Owned Firm by NMSDC, State of VA, PA, NY and MD.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size201 - 500

Links

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Job description

Business Technology Administrator

Location: Raleigh, NC (Remote)

Duration: 12 months

Position Summary:

Seeking for a Business Technology Administrator responsible for managing and improving business technology solutions that support organizational operations. This role involves overseeing business application platforms, managing user access, and ensuring solutions effectively support business processes. You will collaborate with stakeholders to optimize technology, implement enhancements, and provide training and guidance for the effective use of enterprise platforms.

Responsibilities:

  • Administer platforms like Salesforce, Asana, Smartsheet, Jira, and SAS Viya.
  • Manage user accounts, security roles, permissions, and software subscriptions.
  • Configure workflows, forms, dashboards, templates, and reports.
  • Collaborate with stakeholders to recommend technology solutions.
  • Develop and maintain documentation and training materials.
  • Provide user support and communicate system updates.
  • Build relationships with business teams to understand technology needs.

Must-Have Skills and Experience:

  • 5 years of experience in administering enterprise SaaS applications (Salesforce, Smartsheet, Asana, Jira, Microsoft 365, SAS Viya).
  • 5 years of experience in configuring workflows, reports, and system components.
  • 3 years of expertise in software licensing, subscription management, and documentation development.
  • 3 years of strong communication, training, organizational, and problem-solving skills.
  • 3 years of ability to analyze business processes and recommend technology-based improvements.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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