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Recovery Driver

Role overview

Qualifications

  • Full Category C (HGV Class 2) driving licence
  • Valid Driver CPC (Certificate of Professional Competence)
  • Digital tachograph card
  • Confidence using and adapting to new technology

Responsibilities

  • Safely recovering vehicles and reassuring customers during breakdowns
  • Working independently across varied locations and conditions
  • Solving problems on the spot using technical skills
  • Staying solution-focused and compliant with EU Regulations

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Problem Solving
  • Adaptability
  • Empathy
  • Resilience
  • Communication
  • Physical Flexibility

About the company

The AA logo

The AA

Since 1905, we have been committed to putting drivers first with innovative thinking and award-winning services. And today we offer even more than ever. We have a driving service for pretty much anything you’ll ever need. Insurance, servicing and repair, driving lessons, buying and financing cars, roadside assistance and much more. Our members have an unshakeable confidence because they have a multi-service driving partner for life. So, no matter what’s around the corner, it really is OK when you’re with the AA.

Company details

Company typeXLarge
Company size5001 - 10000

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Job description

Job Description

Feel like your current job’s going nowhere fast? Shift gears with The AA.

Salary: Guaranteed minimum c. £39,340 for CE (HGV 1) license, £35,860 for C (HGV 2) license

*This includes a location allowance*

On Target Earnings: £45,435 for CE, £39,785 for C license

Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off.

Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break.

Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.

Depot Postcode: KT15 2QF

To be eligible for this role you must live within 25 miles or 1 hours travel from the depot.

As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.

What will I be doing?

  • Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
  • Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
  • Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
  • Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”

Qualifications

What do I need?

  • A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
  • A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
  • Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
  • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

  • 23 days annual leave (increases with service) + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.

To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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