Logo for IRIS Software Group

Senior Client Payroll Executive

Role overview

Qualifications

  • Proven experience working in a payroll environment
  • Strong knowledge of payroll legislation, tax, National Insurance, statutory payments, and compliance requirements
  • Excellent attention to detail and numerical accuracy
  • Experience coaching, mentoring, or supporting junior colleagues

Responsibilities

  • Provide payroll expertise and support across a portfolio of payroll clients
  • Support and mentor Client Payroll Trainees and Administrators
  • Act as a subject matter expert on payroll legislation and compliance
  • Assist with complex payroll processing and query resolution

Key facts

  • Remote from: United Kingdom
  • Full time
  • Senior (5-10 years)
  • Payroll Specialist
  • English

Hard skills

Other skills

  • Detail Oriented
  • Coaching
  • Mentorship
  • Communication
  • Social Skills
  • Proactivity

About the company

IRIS Software Group logo

IRIS Software Group

Computer Software / SaaS

IRIS Software Group is a leading global provider of mission critical software & services & one of the UK’s largest privately held software companies. We help organisations to make better business decisions by developing integrated software solutions to minimise admin, make business processes more efficient & give more time to do what’s valued. We started 45 years ago with accountancy software & have evolved to be relied on by more than 100,000 customers across 135 countries in accountancy, education & business. We invest heavily in development using the latest processes & technologies, driven by our Indian & Romanian Centres of Excellence to build the next generation of cloud-based accountancy, HR & education solutions. Almost one million UK employees are managed by our HR solutions, & one in six UK employees are paid through IRIS payroll solutions. We are the largest third-party online tax filer with the UK Government, & we are used by 54 of the top 100 US & 93 of the top 100 UK accountancy firms. We also serve over 12,000 schools & academies, & almost four million UK families use our apps to connect to their child’s school. Since 2023, we have been awarded Tech CEO of the Year 2023 (Elona Mortimer-Zhika) in the UK Tech Awards; Cloud Innovation of the Year 2023 by UK IT Industry Awards; Tech Employer of the Year (2023 & 2024) in the Thames Valley Tech Awards; Technical Innovation – National Supplier 2024 Award at the Onrec Awards. IRIS Education has been named Company of the Year at the UK National MAT Awards 2023, crowned Company of the Year (more than 12m) in the Bett Awards 2023 & awarded Best EdTech Product – School Management Solutions in the Global EdTech Awards 2024. Troncmasters By IRIS also won the Payroll Innovation Award in the Global Payroll Association Awards 2024. We are proud of our Great Place to Work accolades, including Best Workplaces in Tech, Best Workplaces for Wellbeing and Best Workplaces for Women.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

About IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

The Opportunity

We are looking for an experienced Senior Client Payroll Executive to join our growing Client Payroll team.

This is an excellent opportunity for a payroll professional who enjoys combining technical expertise with people development. You'll play a vital role in supporting payroll operations, mentoring team members, and ensuring our customers receive an exceptional payroll service.

Key Responsibilities

  • Provide payroll expertise and support across a portfolio of payroll clients.

  • Support and mentor Client Payroll Trainees and Administrators.

  • Act as a subject matter expert on payroll legislation and compliance.

  • Assist with complex payroll processing and query resolution.

  • Ensure payrolls are processed accurately and delivered on time.

  • Support quality assurance and continuous improvement initiatives.

  • Build strong working relationships with internal teams and customers.

  • Contribute to maintaining excellent service standards across the payroll function.

About You

To be successful in this role, you will have:

  • Proven experience working in a payroll environment.

  • Strong knowledge of payroll legislation, tax, National Insurance, statutory payments, and compliance requirements.

  • Excellent attention to detail and numerical accuracy.

  • Experience coaching, mentoring, or supporting junior colleagues.

  • Strong communication and interpersonal skills.

  • A proactive and customer-focused approach.

Desirable Skills

  • Experience working within a bureau or managed payroll environment.

  • Knowledge of payroll software systems.

  • Experience managing complex payroll cases or escalated queries.

  • Payroll qualifications or relevant professional certifications.

What We Offer

  • Competitive salary and benefits package.

  • Flexible remote and hybrid working opportunities.

  • Ongoing professional development and training.

  • Career progression within a market-leading software and services organisation.

  • Supportive and collaborative team culture.

Join Us

If you're an experienced payroll professional who thrives on delivering excellent service and supporting the development of others, we'd love to hear from you.

Apply today and become part of a team dedicated to delivering payroll excellence for thousands of organisations across the UK.

Why You’ll Love Working Here

  • Impact: Your work will influence millions globally.

  • Growth: Continuous learning and career development opportunities.

  • Belonging: A culture that celebrates diversity and empowers every individual.

Ready to Apply?

Click Apply - we’re excited to learn about your unique perspective and experience. If you need adjustments during the process, let us know. We’re committed to making this opportunity accessible to everyone.

What to expect from our hiring process

Our process is designed to be fair, transparent and straightforward. Stages vary depending on the role — more senior positions may involve additional steps, and some areas include role-specific assessments such as a technical test or case study — but typically you can expect:

  1. Application review — we assess your experience and potential

  2. Initial call — a short conversation to learn about you and share more about the role

  3. Skills assessment — tailored to the position, e.g. case study, coding challenge or portfolio review

  4. Final interview — meet the team and explore how you'll make an IMPACT at IRIS

We'll always walk you through the specific stages at the start of the process so you can prepare with confidence.

If you need any adjustments or accommodations during the process, let us know, we’re committed to making this experience accessible for everyone.

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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