Logo for Flowdesk

Dutch Customer Excellence Expert – 100% Remote

Role overview

Qualifications

  • Native or C1 Dutch speaker
  • Strong English (B2) proficiency
  • Based in Portugal with a valid work permit (CRUE/TIE)
  • Tech-savvy and solution-oriented mindset

Responsibilities

  • Troubleshoot high-end technology issues
  • Provide empathetic support for complex inquiries
  • Represent premium global brands for the Dutch market
  • Maintain a passion for excellence from a remote location

Key facts

  • Remote from: Portugal
  • Full time
  • Customer Success Specialist
  • Dutch, Portuguese, English

Hard skills

Other skills

  • Solutions Focused
  • Troubleshooting (Problem Solving)

About the company

Flowdesk logo

Flowdesk

Financial Services

Founded in 2020, Flowdesk is a regulated, full-service digital asset trading and technology firm that specializes in market making, OTC, and treasury management services. With offices globally, we have engineered a trading infrastructure that integrates more than 120 centralized and decentralized exchanges. Combining proprietary technology with significant experience from traditional markets and algorithmic trading, Flowdesk brings control and transparency to digital asset markets.

Company details

Company typeScaleup
IndustryFinancial Services
Company size51 - 200

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Porto is a city of character, history, and a fast-growing international community. But at FlowDesk CX, we know that enjoying the "Invicta" lifestyle is much easier when you aren't tied to a desk in a crowded business park.

We are currently seeking Dutch-speaking talent in the Porto region who are ready to transition into a 100% remote career that offers both stability and total location freedom.

The FlowDesk CX Mission: Our specialists are the voice of premium global brands for the Dutch market. Whether it's troubleshooting high-end technology or providing empathetic support for complex inquiries, our team maintains a "Passion for Excellence" from the comfort of their home offices—whether that's in Foz, Vila Nova de Gaia, or the heart of Cedofeita.

Why Porto Professionals are us: 

  • 100% Remote Flexibility: Experience the best of Porto without the metro commute. We ship the high-tech equipment directly to you. 
  • Lifestyle First: Use your "commute time" for a walk along the Douro or a coffee at your favorite local confeitaria
  • Financial Security: A competitive salary package with the Portuguese 14-month structure and monthly performance incentives. 
  • Premium Care: Private healthcare coverage included for you and your peace of mind from day one.

What we are looking for: FlowDesk CX is looking for "game-changers" with native or C1 Dutch and strong English (B2). You must already be based in Portugal with a valid work permit (CRUE/TIE) and have a tech-savvy, solution-oriented mindset.

Ready to elevate your Porto experience? The city provides the culture; FlowDesk CX provides the career.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Success Specialist Related jobs

Other jobs at Flowdesk

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.