Onboarding Coordinator

Function

Our Company
 

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

Job description

* Current residency in US and working authorization required along with Workday onboarding expereince.

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. 

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. 

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. 

The Team

Operating as part of a Global Centralized HR Support Center within the Global People Services (GPS) Team, the Onboarding Specialist is responsible for providing Human Resources administrative and staff support for Global HR, employees, and managers. The Onboarding Specialist’s primary responsibility is to process HR transactions, including direct client interaction, research and analysis, report preparation, employee and manager support on a variety of HR issues, training and advising on policies and procedures, onboarding new employees, processing terminations, and preparing letters and company documents. A fast-paced environment, heavy workload, changing priorities, and demanding clients are part of the role. Work is generally of a critical, time-sensitive, or confidential nature. The Onboarding Specialist will work varying shifts to provide support coverage during core business hours for their respective region.

The Role

The Onboarding Specialist will play a key role in managing the onboarding process for new hires across the United States and LATAM countries. This role will focus on ensuring accurate and compliant onboarding procedures while proactively identifying opportunities for process optimization to enhance the new hire experience and overall efficiency.

What You’ll Do

• Oversee and execute complex HR transactions related to the onboarding process, including pre-employment documentation, system updates, and employment verification, with an emphasis on accuracy and compliance.
• Manage and streamline onboarding workflows, ensuring that all new hire activities are completed efficiently and in alignment with regional labor laws and company policies.
• Handle onboarding-related inquiries and issues, providing high-quality support to new hires and internal stakeholders across the U.S. and LATAM regions.
• Ensure compliance with U.S. and LATAM labor laws and applicable company policies.
• Collaborate with internal HR teams and external vendors to manage onboarding elements, such as background checks, benefits registration, and new hire orientation programs.
• Act as a subject matter expert on onboarding best practices, continuously evaluating processes to identify inefficiencies and implement enhancements that improve the overall experience for new employees.
• Provide guidance and support to hiring managers and HR partners on onboarding procedures, ensuring a smooth transition for new employees into their roles.
• Contribute to the development and refinement of onboarding materials, communications, and tools to ensure consistency and effectiveness across all regions.
• Regularly review and recommend updates to onboarding practices to maintain compliance and meet the evolving needs of the business and workforce.
• Collaborate with the broader HR Shared Services team to drive process improvements and support key HR initiatives that impact the employee lifecycle.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• 2+ years of experience in an HR onboarding or shared services role, with knowledge of Form I-9 requirements and processes.
• Experience in HR service delivery and using HRIS systems (e.g., Workday, SAP SuccessFactors) and case management systems such as ServiceNow.
• Strong customer service focus, with a demonstrated ability to resolve complex issues while maintaining a positive employee experience.
• Strong organizational and multitasking skills, with the ability to manage shifting priorities and ensure timely completion of tasks.
• Excellent communication and relationship-building skills, with the ability to collaborate effectively across diverse teams and regions.
• Strong attention to detail and the ability to work with sensitive information while ensuring confidentiality and compliance.
• Ability to work independently and as part of a virtual team.
• Demonstrated ability to implement and manage process improvements.

About us 

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. 

As required by the equal pay and transparency acts, the expected compensation for this position is  approx. $72K + annual bonus.  The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. Employees are eligible to participate in Hitachi Vantara’s bonus, where applicable, and are subject to the program’s conditions and restrictions.

#LI-TO1

About us
 

We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.