Part-Time Technology Coordinator

A bit about us At Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home.   Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.   From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence.
The Impact You'll Have The Technology Coordinator is responsible for assisting the Director of Technology and Project management with various areas of the technological environment.  They will collaborate with cross function teams and vendors to ensure top level customer support and tracking. 
What You'll Do

• Inventory management 

• Inventory ordering 

• Software setup and decommission 

• User adds/moves/changes 

• User audits 

• Vendor management and coordination 

• Support Placemakr team members with troubleshooting 

• Communicate effectively with clients and internal stakeholders 

• Work closely with cross-functional teams (development, support, sales) to align on project goals 

• Resolve any open items with vendor or departments to ensure full completion within expected SLA (service level agreement) 

• Identify opportunities for process improvement and efficiency 

• Additional Duties and Responsibilities, as assigned  

What It Takes

• Comfort with navigating and learning new systems 

• Associate’s degree or 2 years related experience 

• Strong customer service skills 

• Knowledge of basic networking terminology 

• Comfortable learning new systems and creating documentation 

• Excellent independent problem-solving skills and attention to detail 

• Excellent organizational skills and the ability to work on multiple projects concurrently 

• Excellent communication and interpersonal abilities 

• You embody our Community Norms. You Own It. You Make It Better. You Treat People Right. 

Our benefits & perks Competitive Pay and Generous Stock Options   Medical, Vision & Dental Insurance with options for Flexible Spending Accounts Generous Paid Time-Off Program Paid Parental Leave Paid Life Insurance 401k + 4% employer matching program    Monthly cell phone reimbursement, health & wellness stipend and a generous onboarding stipend for remote employees Plus, discounts to stay at select Placemakr properties all over the US   Our community norms Great people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:   We own it. We make it better. We treat people right.   Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.    By submitting your application, you consent to Placemakr contacting you by email and/or text message regarding your candidacy, including application status updates, interview scheduling, and other recruiting-related communications. By providing your mobile number and opting in, you agree to receive conversational messages from Placemakr. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. For more information about how we collect, use, and protect your personal information, please review our Privacy Policy.   Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com   All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.   Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov.     If you don’t meet 100% of the above qualifications, we still encourage you to apply!