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Care Coordinator, Intermediate (Part Time/Per Diem) (IKC)

Role overview

Qualifications

  • 2-4 years experience
  • High school diploma
  • Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook
  • At least 2 years of experience in a professional office environment

Responsibilities

  • Coordinate care for patients to access eligible resources/programs
  • Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
  • Assist clinical team with moving patients through the continuum of care
  • Help identify eligible resources for members and work with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders

Key facts

Hard skills

Other skills

  • Communication
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Teamwork
  • Problem Solving

About the company

DaVita Kidney Care logo

DaVita Kidney Care

Hospitals & Health Care

DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD). Today, our mission is to minimize the devastating impacts of kidney disease across the full spectrum of kidney health care. At DaVita, we’re a community first and a company second. We care for our teammates with the same intensity with which we care for our patients—and encourage our teammates to bring their hearts to work. That is, we can be the same people inside and outside of work because for us, it’s not work, it’s our passion. Interested in joining our Village? There are over 75,000 careers and counting. Visit careers.davita.com to start your career adventure.

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size10001

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Job description

Posting Date

09/14/2026330 E Beltline Ave NeSte 310, Grand Rapids, Michigan, 49506-1267, United States of America

Care coordinators work collaboratively to facilitate the planning and organizing of critical activities for our patients. Reporting to the Manager/Supervisor, this role will coordinate with providers and Integrated Care Nurses to provide ongoing support and communication to Chronic Kidney Disease (CKD) and/or End Stage Renal Disease (ESRD) patients. The Care Coordinator, Intermediate acts as a single point of contact to coordinate resources for DaVita IKC patients. They collaborate with RN case managers and Nurse Practitioners to make sure our patients receive the highest quality care. Working in clinic/partner practices 3-4 days per week, working remotely the remaining day(s).

 

Coordinates care for our patients by ensuring they can access eligible resources/programs and assisting with referral process and provider appointments.

Performs outbound calls and responds to inbound calls from patients, providers, and Village resources.  Under guidance of Manager, completes non-clinical pathways & screenings; escalates to Integrated Care Nurse as needed.20%

Assists clinical team with moving patient through the continuum of care by completing tasks as directed.

Helps identify eligible resources for members and works with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in eligible programs.

Other duties as assigned.

2-4 years experience

High school diploma

Intermediate proficiency in MS Word, Excel, PowerPoint, and Outlook Required 

At least 2 years of experience in a professional office environment Required

Prior experience working in a medical office environment. Preferred

Prior experience coordinating care for a patient (e.g. referrals, ACO care management, etc.) Preferred

Prior experience with insurance payors and/or Medicare Preferred

Prior experience working in dialysis clinic and/or with renal patients Preferred

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

#LI-TS2

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $18.00 - $22.50 per hour. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of New York state: $62,353.20/year New York Non-exempt: New York City and Long Island: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of New York state: $16.00/hourWashington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.71/hour, Everette: $20.77/hour, Unincorporated King County: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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