Information Technology Support Technician Tier 2 & Tier 3

• 1 day ago

The A Career

Role overview

Qualifications

Hands-on expertise in routers
Proficiency in DNS and VPNs
Experience with Microsoft 365
Knowledge of Azure

Responsibilities

Troubleshoot and resolve IT issues efficiently
Provide remote support
Maintain customer focus
Work independently in a remote setting

Key facts

Remote from: Dominican Republic
Full time
IT Support Technician
English

Hard skills

Other skills

Troubleshooting (Problem Solving)
Proactivity

About the company

The A Career

E-Learning / EdTech

The A Career es una plataforma de aprendizaje online enfocada en enseñar y dar oportunidades de trabajo en el área de la construcción y el diseño. Queremos que aprendas a usar las herramientas que el mercado laboral está demandando, para que consigas un trabajo bajo tus condiciones. Aprende con nuestros cursos, conviértete en un alumno destacado y accede a ofertas de trabajo remoto con nuestros clientes en Estados Unidos.

Company details

IndustryE-Learning / EdTech

Company size51 - 200

Links

Website LinkedIn See all jobs

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Job description

We are seeking a skilled Remote IT Support Technician Tier 2 & Tier 3 to join our team. This role requires hands-on expertise in routers, DNS's, VPNs, Microsoft 365, and Azure, as well as the ability to troubleshoot and resolve IT issues efficiently. The ideal candidate is proactive, customer-focused, and able to work independently in a remote setting.

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