Shipping Coordinator

Job Description

We are seeking a detail-oriented and organized Shipping Coordinator to join our team in Rochester, United States. In this role, you will be responsible for coordinating and managing all aspects of our shipping operations, ensuring timely and accurate delivery of products to our customers. The ideal candidate will demonstrate exceptional organizational skills, attention to detail, and the ability to work efficiently in a fast-paced environment while maintaining professional communication with internal teams, carriers, and clients.

• Coordinate and schedule shipments, ensuring accurate and timely delivery of products to customers
• Prepare and process shipping documentation, including bills of lading, packing slips, and shipping labels
• Track shipments using shipping management systems and provide customers with delivery updates and tracking information
• Communicate with shipping carriers and vendors to arrange pickups, resolve delivery issues, and negotiate rates
• Maintain accurate records of all shipments, inventory levels, and shipping costs
• Verify shipment contents, weights, and dimensions to ensure compliance with carrier requirements and shipping regulations
• Identify and resolve shipping discrepancies, damages, and customer complaints in a timely manner
• Monitor delivery schedules and follow up on delayed or problematic shipments
• Organize and maintain shipping supplies and equipment
• Assist in analyzing shipping data to identify opportunities for process improvements and cost savings

Qualifications

• 1-2 years of experience in shipping coordination, logistics, or a related operational role
• Strong organizational and time management skills with the ability to prioritize multiple tasks
• Exceptional attention to detail and accuracy in data entry and documentation
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
• Experience with shipping management systems and carrier software platforms
• Knowledge of shipping regulations, compliance requirements, and carrier guidelines
• Excellent written and verbal communication skills
• Strong problem-solving abilities and customer service orientation
• Ability to work independently and as part of a team in a dynamic environment
• Familiarity with inventory tracking systems and warehouse management software (preferred)
• Experience with international shipping procedures (preferred)

#HP

Additional Information

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business