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Hospital Manager - Greencross Vets Noosa GP + Urgent Care

Role overview

Qualifications

  • Proven leadership experience in a fast-paced environment
  • Strong people management and coaching skills
  • Experience with rostering, workforce planning, and operational performance
  • Excellent communication and stakeholder management skills

Responsibilities

  • Lead, coach, and develop our nursing, client care, and support teams
  • Build a positive, engaged, and high-performing team culture
  • Drive operational excellence across our GP and Urgent Care services
  • Manage rostering, workforce planning, and day-to-day hospital operations

Key facts

  • Remote from: Australia
  • Full time
  • General Manager
  • English

Hard skills

Other skills

  • Leadership
  • Team Management
  • Communication
  • Problem Solving
  • Coaching
  • Collaboration

About the company

Greencross Vets logo

Greencross Vets

Veterinary Services

Established in 1994, Greencross Vets is the largest veterinary services provider in Australia where we operate over 150+ clinics including General Practices and Animal Emergency Clinics. As Australia's leading veterinary group, we provide pet owners access to a network of well-equipped veterinary practices run by local veterinary teams, which offer exceptional client and patient care. We feature some of the most advanced practices in the veterinary industry and choose the best diagnostic tools, treatments and preventative measures based on clinical excellence. Greencross are part of a community of vets who enjoy sharing their knowledge and clinical expertise. Complex cases can be discussed with our centres of excellence, where we have the most advanced equipment and nationally recognised teams of specialist vets. Finally, there’s our Vet Advisory Board (VAB) that leads our clinical practice and maintains our high standards consistently across the group. Our operations include: • General Practices • Emergency Centres • Specialist Centres General practices, consisting of veterinary practices that offer consultations and associated diagnostics capabilities and general practice medical and surgical treatment options. Emergency centres, providing full animal hospital facilities for after-hours care and treatment of sick pets, and Specialist centres providing veterinary care across a number of specialist services including medicine, surgery, pathology, radiology, dermatology, cardiology, ophthalmology and dentistry. For more information about Greencross Vets and our culture please visit www.greencrossvet.com.au or www.greencrossvet.com.au/careers to learn more about joining Greencross Vets.

Company details

Company typeLarge
IndustryVeterinary Services
Company size1001 - 5000

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Job description

Company Description

Are you an experienced people leader ready to take the next step in your career?

Greencross Vets GP + Urgent Care Noosa is looking for a Hospital Manager to lead the operational success of our growing hospital. Working closely with our Veterinary Director and leadership team, you'll drive performance, develop people, shape culture, and ensure an exceptional experience for our clients and patients.

Our unique GP + Urgent Care model provides same-day veterinary care for pets who can't wait for their regular veterinarian, bridging the gap between general practice and emergency care. With extended hours, modern facilities, and a passionate team, no two days are the same.

What You'll Be Doing

  • Lead, coach, and develop our nursing, client care, and support teams
  • Build a positive, engaged, and high-performing team culture
  • Drive operational excellence across our GP and Urgent Care services
  • Manage rostering, workforce planning, and day-to-day hospital operations
  • Support recruitment, onboarding, and team development
  • Monitor key performance metrics and support hospital growth
  • Partner with clinical leaders to deliver outstanding patient and client outcomes
  • Identify opportunities to improve systems, workflow, and efficiency
  • Ensure teams have the support and resources they need to provide exceptional care

About You

You may be an experienced Practice Manager ready for a larger leadership opportunity, or an operational leader from veterinary, healthcare, retail, hospitality, or another service-based environment.

You'll bring:

  • Proven leadership experience in a fast-paced environment
  • Strong people management and coaching skills
  • Experience with rostering, workforce planning, and operational performance
  • Excellent communication and stakeholder management skills
  • Strong organisational and problem-solving abilities
  • A collaborative, hands-on leadership style
  • Passion for creating high-performing teams and exceptional customer experiences

Why Join Us?

  • Lead within an innovative GP + Urgent Care model
  • Be part of a growing and supportive leadership team
  • Career development opportunities across a national veterinary network
  • Fitness Passport
  • 50% off Royal Canin products
  • Pounce Perks discounts across retail, travel, and entertainment
  • Employee Assistance Program (EAP)
  • Paid parental leave and wellbeing initiatives

Ready to Make an Impact?

This is a fantastic opportunity to help shape the future of a growing hospital while leading a passionate team dedicated to improving the lives of pets and their people.

Apply today with your cover letter and resume.

Job Description

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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