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Hospital Manager - Greencross Vets Noosa GP + Urgent Care

Role overview

Qualifications

  • Proven leadership experience in a fast-paced environment
  • Strong people management and coaching skills
  • Experience with rostering, workforce planning, and operational performance
  • Excellent communication and stakeholder management skills

Responsibilities

  • Lead, coach, and develop our nursing, client care, and support teams
  • Build a positive, engaged, and high-performing team culture
  • Drive operational excellence across our GP and Urgent Care services
  • Manage rostering, workforce planning, and day-to-day hospital operations

Key facts

  • Remote from: Australia
  • Full time
  • General Manager
  • English

Hard skills

Other skills

  • Leadership
  • People Management
  • Coaching
  • Communication
  • Organizational Skills
  • Problem Solving
  • Team Building
  • Collaboration

About the company

Greencross Vet Hospital logo

Greencross Vet Hospital

Veterinary Services

The spacious, 3000sqm hospital features 14 modern consultation rooms, 3 state-of-the-art surgical theatres, a dedicated Emergency & Critical Care ward and advanced diagnostic equipment. At Greencross Vet Hospital we provide a wide range of veterinary services to our local community, and are here for all your pet care needs. Our hospital consists of a General Practice (GP) clinic, Emergency Service and Specialist Referral Hospital. Greencross also provides embedded clinical teaching and placement opportunities for University of Melbourne Doctor of Veterinary Medicine students. Our highly qualified and experienced teams are passionate about pets and are committed to providing the very best in veterinary care with exceptional client service.

Company details

IndustryVeterinary Services
Company size51-200

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Job description

Company Description

Are you an experienced people leader ready to take the next step in your career?

Greencross Vets GP + Urgent Care Noosa is looking for a Hospital Manager to lead the operational success of our growing hospital. Working closely with our Veterinary Director and leadership team, you'll drive performance, develop people, shape culture, and ensure an exceptional experience for our clients and patients.

Our unique GP + Urgent Care model provides same-day veterinary care for pets who can't wait for their regular veterinarian, bridging the gap between general practice and emergency care. With extended hours, modern facilities, and a passionate team, no two days are the same.

What You'll Be Doing

  • Lead, coach, and develop our nursing, client care, and support teams
  • Build a positive, engaged, and high-performing team culture
  • Drive operational excellence across our GP and Urgent Care services
  • Manage rostering, workforce planning, and day-to-day hospital operations
  • Support recruitment, onboarding, and team development
  • Monitor key performance metrics and support hospital growth
  • Partner with clinical leaders to deliver outstanding patient and client outcomes
  • Identify opportunities to improve systems, workflow, and efficiency
  • Ensure teams have the support and resources they need to provide exceptional care

About You

You may be an experienced Practice Manager ready for a larger leadership opportunity, or an operational leader from veterinary, healthcare, retail, hospitality, or another service-based environment.

You'll bring:

  • Proven leadership experience in a fast-paced environment
  • Strong people management and coaching skills
  • Experience with rostering, workforce planning, and operational performance
  • Excellent communication and stakeholder management skills
  • Strong organisational and problem-solving abilities
  • A collaborative, hands-on leadership style
  • Passion for creating high-performing teams and exceptional customer experiences

Why Join Us?

  • Lead within an innovative GP + Urgent Care model
  • Be part of a growing and supportive leadership team
  • Career development opportunities across a national veterinary network
  • Fitness Passport
  • 50% off Royal Canin products
  • Pounce Perks discounts across retail, travel, and entertainment
  • Employee Assistance Program (EAP)
  • Paid parental leave and wellbeing initiatives

Ready to Make an Impact?

This is a fantastic opportunity to help shape the future of a growing hospital while leading a passionate team dedicated to improving the lives of pets and their people.

Apply today with your cover letter and resume.

Job Description

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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