Site Strategy Lead

SUMMARY:  

The Site Strategy Lead is responsible for the end-to-end sales of services for new clinical research site clients. This includes identifying new potential clients through outreach, overseeing client presentations, developing and managing proposals for all of site service lines. This role oversees the end-to-end sales responsibilities and activities for potential clinical research site clients. This includes the identification of new potential clients through outbound sales tactics, qualification of inbound leads, education of potential clients on site services via presentations, development and delivery of contracts to potential clients, and handoff of newly signed clients to operations for onboarding.

ESSENTIAL DUTIES:

• Develop an in-depth understanding of all site services, tactics and overall strategies. 
• Conduct prospecting for new potential client candidates, through call and email outreach, that meet the criteria and descriptions of research institutions provided by management. 
• Outreach to assigned new companies and manage day to day task list in Salesforce. 
• Meet or exceed quota for number of contracts executed with clinical research institutions 
• Oversee the customization of all site focused presentations and conduct these in front of new site clients. 
• Lead any strategy meetings with appropriate internal team members to ensure the best strategies are pushed forward to potential new site clients. 
• Facilitate the education and transition of landed new clients to the appropriate department to ensure a smooth transition to the new team managing the client. 
• Ensure that a high level of customer service is being provided to all potential and current clients through high levels and accuracy of communications (Follow-up emails after conference calls, updating internal team members, etc.) 
• Ensure Salesforce records such as tasks, leads, and opportunities are updated in real-time with complete notes and dates.
• Assist in the preparation and attendance of specific clinical research institution focused conferences. 
• Assist in the training of new team members in site sales as well as data input and organization when needed. 
• Serve as an extension of the client team in order to successfully spearhead the completion of internal deliverables in accordance with project timelines. 
• Assist with internal guidance document creation and complete revisions as needed in department 
• Perform other duties as required and/or assigned. 

QUALIFICATIONS:

• Ability to meet individual goals while working in a team environment 
• Excellent communication skills (written and verbal) in order to clearly and effectively deliver information to (and solicit information from) clients, internal team members, and managers.
• Strong negotiating and influencing skills,
• Team-minded with willingness to jump in when needed no matter the level of the task 
• Demonstrated ability in managing multi-channel sales activities and ability to thrive within a fast-paced and dynamic company  
• Ability to collaborate and work with cross functional groups/teams to effectively achieve business results.
• Proactive and timely follow-up skills: the ability to organize applicable department timelines and follow up with internal and external stakeholder needs as needed.
• Strong organizational skills including the ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
• Proven track record of building and maintaining effective professional relationships with both internal and external stakeholders.
• Self-motivated; able to work independently to complete tasks respond to department requests and collaborate with others to utilize their resources and knowledge to identify quality solutions. 
• Familiarity with the clinical research industry and working knowledge of associated services and products is preferred. 
• Proficiency in Microsoft Office (Outlook, Excel, Word, and PowerPoint), CRM (e.g., Salesforce), and database applications. 

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business, economics, marketing, healthcare, or related discipline.
• Minimum two (2) years of professional experience in sales, relationship management and/or business development Experience in clinical research industry is preferred. 

ENVIRONMENT:

This is remote position based on the location of the incumbent’s home and operating in a home-office environment. This role routinely uses standard office equipment such as computers, printers, copiers, and phones.

Occasional evening and weekend work may be required as job duties demand. 

Approximately 20% travel may be required to support the position’s responsibilities

PHYSICAL DEMANDS:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

• Regularly work at a desk using a computer for prolonged periods.
• Perform repetitive motion with substantial movements (motions) of the wrists, hands, and/or fingers.
• Regularly communicate via e-mail, telephone, chat, webcam (remote sessions such as MS Teams or Zoom), so others will understand and exchange accurate and timely information.
• Frequently stand/walk, grasp objects, and perform lightly/fine manipulation of objects.
• Occasionally move safely over uneven surfaces.
• Occasionally reach/work above shoulders, twist/bend/stoop/squat, grasp forcefully, lift/carry/push/pull objects that weigh up to 20 pounds.

ADDITIONAL:

Elligo Health Research is a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job may change from time to time in accordance with business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are designed only to describe the general nature of the job.

The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the position’s expectations and responsibilities are met. 

Elligo Health Research is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

Bachelor’s degree in business, economics, marketing, healthcare, or related discipline.

Minimum two (2) years of professional experience in sales, relationship management and/or business development Experience in clinical research industry is preferred.