Job description

Job Title : Content Strategy & Messaging Lead
Location: Remote
Contract: 6 Months
Role Overview

Key Responsibilities

Define and execute content strategies that support business, marketing, and customer engagement objectives.
Develop clear, consistent messaging for technology products, solutions, and customer experiences.
Produce and refine customer-facing content for websites, digital platforms, campaigns, and other communication channels.
Translate complex technical concepts into simple, compelling stories that resonate with business and technology audiences.
Partner closely with Product Marketing, Brand, Digital, Lifecycle, and Partner Marketing teams to maintain messaging consistency.
Manage multiple content initiatives from planning and development through delivery and optimization.
Coordinate with external agencies, vendors, and creative partners when required.
Work with stakeholders across the organization to gather requirements, align priorities, and drive projects forward.
Identify opportunities to incorporate AI-powered tools into content development, research, editing, and workflow processes.
Ensure content aligns with brand standards, strategic messaging, and overall customer experience goals.

Required Qualifications

Bachelor's degree with 8+ years of experience in content strategy, content marketing, messaging, editorial, communications, or a closely related discipline.
Demonstrated experience creating and implementing messaging strategies.
Strong portfolio of customer-oriented content developed for digital and marketing channels.
Outstanding writing, editing, storytelling, and communication skills.
Ability to communicate complicated technology concepts in a clear and accessible manner.
Proven experience working across multiple marketing functions and managing diverse stakeholders.
Strong organizational and project management abilities with experience managing vendors or agencies.
Hands-on experience using AI tools to enhance content development and improve operational efficiency.

Preferred Background

Experience within B2B technology, enterprise software, cloud, networking, cybersecurity, or artificial intelligence.
Experience supporting major digital experiences, customer engagement programs, events, showrooms, or similar high-visibility initiatives.
Ability to connect multiple products and solutions into a unified and easy-to-understand customer story.
Experience working in complex, highly collaborative technology organizations.
Familiarity with emerging AI-driven approaches to content creation and marketing workflows.

Content Strategy & Messaging Lead

Role overview