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Business Analyst 4 (Change Mgmt) - Remote

Role overview

Qualifications

  • Considerable work-related experience in an IT environment
  • Considerable work-related knowledge and experience with Change and Release Management methodologies using version control
  • Considerable work-related knowledge and experience with the Systems Development Life Cycle
  • Experience with data entry and work order processing

Responsibilities

  • Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office
  • Process new requests for deliverables and design docs in a timely manner
  • Collaborate with Project Team members and management to ensure alignment with key project activities
  • Ensure project deliverable documents are stored and maintained in project folders

Key facts

Hard skills

Other skills

  • Problem Reporting
  • Communication
  • Analytical Skills
  • People Management
  • Collaboration
  • Professionalism

About the company

NOVALINK SOLUTIONS LLC logo

NOVALINK SOLUTIONS LLC

IT Services & IT Consulting

Novalink Solutions LLC (Novalink) is a global consulting and engineering services company. The company provides temporary and permanent staffing services in a variety of areas including Information Technology, Accounting/Finance, Engineering, Insurance, Healthcare, Marketing/Operations, Government Affairs, and Administration. Relying on core competencies of its people and agile processes, Novalink commits to deliver highest quality of service to clients and partners at the most optimal pricing. Novalink has a global network of experienced and dedicated technical professionals. The Company’s executive team members have an average of twenty (20) years in the Telecommunications and Information Technology areas along with proven experience in executive leadership and strategy implementation. Novalink has its main office in Atlanta, GA. Novalink has three core business units (1) Managed Engineering Services and (2) Staff Augmentation Services in the areas of expertise in IT/Software Engineering and Telecommunications/Wireless Network Engineering and (3) Non-Executive Staffing Services. Novalink’s targeted markets include Government, Telecommunications companies, Insurance, Energy, Healthcare, and Utilities. Its current client list includes thirty five (35) State governments and several Fortune 500 companies in various target markets. Novalink is Federal GSA Schedule 70 Contract Holder. Based out of Atlanta, with offices in New York, Maryland, North Carolina and Texas, Novalink’s primary customers are government agencies, telecommunications companies, the healthcare industry, along with energy and utilities.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Role needed to support the FAS DDI project & other multiple ongoing DDI projects to process deliverables/tracking along with processing requests/deliverables for changes to the MES System. 

There is a need for a full-time Business Analyst/Change Management Analyst to support FAS DDI deliverables processing/tracking. Be able to process new requests and deliverables for the MES System, design docs that come thru in a timely manner, etc.; all deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.


ABOUT THE ROLE (*This is NOT an admin role).  

For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies. 

Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.


Day to Day Responsibilities: 

Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.

There are literally hundred's of deliverables and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role! 

Be able to process new requests for deliverables, design docs that come thru in a timely manner;  these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.

Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).

Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.   

Must be professional with strong analytical and people management skills.

Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.

Align with the Project Management Office the change management work streams and related activities.

Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.

Complete change management requirements/tasks.

Apply a structured methodology and lead change management activities.

Develops strong, credible relationships with all stakeholders.

Serve as key central IT point of contact with Change Management team.

Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project  documentation is filed and versioned correctly.

Serve as a key resource for project reporting and coordination.

Participate in all stages of the Project(s) Systems Development Life cycle.



Requirements

Skill
Required / Desired
Amount
of Experience
Considerable work-related experience in an IT environment.
Highly desired
5
Years
Considerable work-related knowledge and experience with Change and Release Management methodologies using version control.
Required
5
Years
Considerable work-related knowledge and experience with the Systems Development Life Cycle.
Required
5
Years
Experience with data entry and work order processing.
Required
5
Years
Experience with tracking and reporting; controlling processes; and managing workflow.
Required
5
Years
Must have excellent oral and written communication and customer service skills with internal and external customers.
Required
5
Years
Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column
Nice to have



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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