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Business Analyst

Role overview

Qualifications

  • 5+ years of experience working in an IT environment.
  • 5+ years of experience with Change Management and Release Management processes.
  • 5+ years of experience supporting projects through the Systems Development Life Cycle (SDLC).
  • 5+ years of experience with deliverable tracking, workflow management, reporting, and process control.

Responsibilities

  • Support multiple DDI projects within the Change Management Office.
  • Process, track, and manage project deliverables, requests, design documents, test plans, work plans, and change requests.
  • Coordinate deliverable reviews, approvals, and rejections among vendors, SMEs, project managers, and business stakeholders.
  • Generate status reports, dashboards, and project metrics.

Key facts

Hard skills

Other skills

  • Problem Reporting
  • Communication
  • Organizational Skills
  • Analytical Skills

About the company

Endurance IT Services logo

Endurance IT Services

Endurance IT Services is a locally owned IT Services firm specializing in serving businesses in Hampton Roads and the Commonwealth of Virginia. Endurance offers a wide range of IT Services, utilizing proven methodologies to achieve world-class results. Endurance IT Service’s principals have over 40 years of collective Information Technology Consulting industry experience. In that time they have served numerous Small, Medium, Large & Enterprise clients in a variety of industries by bringing proven practices to the design and deployment of state of the art network systems that truly solve business problems. These engagements have provided our clients bottom line results. For a more detailed description of Endurance IT Services, including our company background, leadership team, client list, and career opportunities, and/or our service offerings, please tour the site and feel free to contact us with any questions you might have. Endurance IT Service’s principals have over 40 years of collective Information Technology Consulting industry experience. In that time they have served numerous clients in a variety of industries by bringing proven practices to the design and deployment of state of the art network systems that truly solve business problems. These engagements have provided our clients bottom line results. For a more detailed description of Endurance IT Services, including our company background, leadership team, client list, and career opportunities, and/or our service offerings, please tour the site and feel free to contact us with any questions you might have.

Company details

Company typeSME
Company size11 - 50

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Job description

This is a remote position.

Endurance IT Services is seeking an experienced Business Analyst / Change Management Analyst to support multiple Design, Development, and Implementation (DDI) projects and ongoing Medicaid Enterprise System (MES) initiatives.

This is not an administrative role. The ideal candidate will have strong experience in IT project coordination, change management, deliverable tracking, release management, and SDLC processes. This individual will serve as a central point of contact for managing, tracking, processing, and coordinating project deliverables across vendors, project teams, SMEs, and PMO stakeholders.

  • Contract Duration: Long-Term Contract
  • Location: Remote (Virginia Preferred)
  • Work Arrangement: Remote
Key Responsibilities
  • Support multiple DDI projects within the Change Management Office.
  • Process, track, and manage project deliverables, requests, design documents, test plans, work plans, and change requests.
  • Coordinate deliverable reviews, approvals, and rejections among vendors, SMEs, project managers, and business stakeholders.
  • Maintain project repositories, documentation, version control, and tracking logs.
  • Ensure project documentation is properly stored, organized, and versioned.
  • Monitor deliverables through the full lifecycle and ensure timely routing for review and approval.
  • Work directly with MES vendors and project teams to support ongoing operations and maintenance requests.
  • Generate status reports, dashboards, and project metrics.
  • Collaborate with PMO teams, Information Management teams, SMEs, and vendors.
  • Support change management and release management activities.
  • Participate in all phases of the Systems Development Life Cycle (SDLC).
  • Serve as a key liaison between project teams, business stakeholders, and the Change Management Office.

  • Requirements

    • 5+ years of experience working in an IT environment.
    • 5+ years of experience with Change Management and Release Management processes.
    • 5+ years of experience supporting projects through the Systems Development Life Cycle (SDLC).
    • 5+ years of experience with deliverable tracking, workflow management, reporting, and process control.
    • Experience processing and managing project requests, documentation, and work orders.
    • Strong understanding of common IT project deliverables including:
  • Design Documents
  • Test Plans
  • Work Plans
  • Project Documentation
  • Release Documentation
    • Excellent verbal and written communication skills.
    • Strong organizational, analytical, and stakeholder management skills.
    • Ability to manage a high volume of deliverables across multiple projects simultaneously.
    Preferred Qualifications
    • Healthcare or Medicaid industry experience.
    • Experience working with state government agencies.
    • Experience supporting large-scale system modernization or enterprise application projects.
    • Familiarity with document management, version control, and governance processes.


    Benefits

    • PTO
    • Health Insurance 
    • Vision & Dental
    • Life Insurance 
    • 401K Participation & Match 


    About Us:
    Endurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. We also offer IT Staffing for Direct-Hire, Contract-to-Hire, and Contract roles, as well as internal full-time positions.
    Some opportunities may not be exclusive and may evolve as we work with clients—but our mission remains consistent: helping candidates find the right job that aligns with their skills and career goals.



    Salary: $60,000-$70,000

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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