Account Manager | Santa Cruz de Tenerife y Gran Canaria

Department: Sales
Location: Santa Cruz de Tenerife y Gran Canaria
Contract type: Permanent

Purpose

The Account Manager’s role is to increase sales and margins by attracting new customers and expanding Medline’s product and service offering to our existing customers.

How can you help us?

• Designs and executes an account plan to build new and grow existing business

• Creates and maximises customer value and loyalty, resulting in long-term relationships

• Collectively works with internal team members like Clinical Sales, Product Managers and Customer Service Agents to drive sales success and customer satisfaction

• Manages tenders and price quotations in collaboration with the Customer Service & Tender Management team as well as the product divisions

• Gains customer insights and identifies the right customer stakeholders to help drive the purchasing process

• Works according to the Challenger Sales methodology

• Launches new products and solutions to customers

• Takes active involvement in the complaint process for his/her own customers

• Provides sales forecasts and updates them regularly

• Maintains and uses CRM data to improve (his/her own) performance

• Collects customer feedback and market insights, and makes suggestions for improvements on products and services to the product divisions

• Organises symposia, conferences and regional exhibitions to promote products (both online and offline)

Are you our match

• Successfully completed higher education or relevant work experience in business and/or healthcare

• Healthcare industry experience and knowledge of hospital decision-making processes are advantageous

• Minimum 5 years of experience in sales

• Able to quickly build relationships with key people internally and externally

• Solid analytical skills

• Strong communication and influencing skills

• Fluent in English and Spanish

We have everything covered

• Company pension plan - We increase our contributions to your pension plan throughout your employment because setting you up for a successful retirement is important to us

• Life insurance and medical insurance

• Company car

• Comprehensive induction by experienced colleagues - An individually tailored on-boarding plan and fixed contacts so you can be off to a great start

• Employee Assistance Program– So that your mental well-being is taken care of

• A range of training opportunities - We actively support you in your development

Ready for a new challenge?

Medline thrives when everyone feels truly connected and empowered to contribute their unique insights. We aim to ensure an environment where every individual feels a strong sense of belonging and is fully engaged. We're eager to welcome applicants, regardless of background and/or lived experiences, recognising that our differences in perspectives enables us to carry out our mission to help improve healthcare delivery and outcomes. We look forward to receiving your application.

At Medline Iberia, we believe that diversity and inclusion are essential for achieving success and fostering innovation. We are committed to promoting an inclusive work environment where everyone is valued and respected for their unique differences. Through our selection processes, we are dedicated to ensuring equal opportunities and fairness for all candidates, regardless of their background, gender, sexual orientation, age, disability, religion, or any other personal characteristic.

Medline is committed to reducing our carbon footprint, developing responsible products, supporting our employees and local communities, and promoting high ethical standards internally and among our supplier partners. Click here to discover what Medline is doing to make healthcare more sustainable for people and the planet.

To find out more about Medline, you can access our website via this link.