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Senior Deal Desk Specialist - EMEA

Role overview

Qualifications

  • Bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience
  • Five or more years of experience in Deal Desk, commercial finance, pricing, revenue operations, or sales operations
  • Demonstrated experience supporting complex enterprise software, SaaS, or technology transactions in EMEA
  • Strong commercial and financial acumen, including experience with pricing, margin, and non-standard transaction analysis

Responsibilities

  • Partner with EMEA Sales on deal strategy, pricing, packaging, discounting, payment terms, renewals, and negotiation trade-offs
  • Structure and evaluate complex enterprise transactions, including multi-year, usage-based, hybrid, phased, multi-product, and cross-border deals
  • Perform deal-level financial analysis covering ARR, ACV, margin, cash flow, discounting, and payment structures
  • Draft and negotiate Order Forms, Amendments, and Renewals using approved templates and Legal playbooks

Key facts

  • Remote from: EMEA
  • Full time
  • Senior (5-10 years)
  • Desktop Support Specialist
  • English

Hard skills

Other skills

  • Negotiation
  • Communication

About the company

Infios logo

Infios

Computer Software / SaaS

We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need. With a portfolio of adaptable solutions, we empower businesses of all sizes to simplify operations, optimize efficiency and drive measurable impact. Infios serves more than 5,000 customers across 70 countries, delivering adaptable and innovative technologies that evolve with changing business needs.

Company details

IndustryComputer Software / SaaS
Company size1001 - 5000

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Job description

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better. 

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

The Senior Deal Desk Specialist – EMEA serves as the commercial quarterback for strategic, complex and non-standard transactions across EMEA and supports APAC transactions as assigned. The role partners with Sales from early deal strategy through signature and booking readiness to structure commercially viable transactions, coordinate cross-functional decisions and ensure deals are properly approved, documented and operationally executable.

This is a senior individual-contributor role with end-to-end ownership of assigned transactions. The Specialist works within approved commercial, legal, financial and operational guardrails, makes decisions within delegated authority and engages functional owners when defined exceptions arise.

What a day in the life looks like:

  • Partner with EMEA Sales on deal strategy, pricing, packaging, discounting, payment terms, renewals, and negotiation trade-offs.

  • Structure and evaluate complex enterprise transactions, including multi-year, usage-based, hybrid, phased, multi-product, and cross-border deals.

  • Perform deal-level financial analysis covering ARR, ACV, margin, cash flow, discounting, and payment structures.

  • Draft and negotiate Order Forms, Amendments, and Renewals using approved templates and Legal playbooks, escalating defined exceptions when required.

  • Coordinate cross-functional input and validate commercial, booking, billing, revenue-recognition, entity, tax, and delivery requirements.

  • Manage assigned transactions through signature, booking readiness, and post-signature handoff while maintaining accurate approval, document, and CRM/CPQ records.

What you bring to the team:

  • A bachelor’s degree in Finance, Accounting, Business, Economics, or a related field, or equivalent practical experience.

  • Five or more years of experience in Deal Desk, commercial finance, pricing, revenue operations, sales operations, or a related commercial function.

  • Demonstrated experience supporting complex enterprise software, SaaS, or technology transactions in EMEA.

  • Strong commercial and financial acumen, including experience with pricing, margin, and non-standard transaction analysis.

  • Working knowledge of commercial contracts, billing, revenue recognition, and internal-control considerations.

  • Experience with Salesforce and CPQ platforms, combined with strong judgment, negotiation, communication, and stakeholder-management skills; CLM and ERP experience is beneficial.

#LI-REMOTE

#LI-AS1

Why join us?   

At Infios, we're not just looking for employees; we're looking for partners in innovation, growth, and purpose. Meeting you where you are to create the future you need is at the core of who we are and what we do. Whether you're at the beginning of your career or a seasoned expert, we meet you on your journey, equipping you with the tools and opportunities to build the future you envision. Together, we will relentlessly work toward one common goal - making supply chains better.  

We believe the future is better when supply chains work better. 

We are an equal-opportunity employer and committed to inclusion in the workplace.  

At Infios, we believe that inclusion is a fundamental cornerstone of our success. We are committed to creating a safe and welcoming environment where every individual’s unique experiences and perspectives are valued—whether they look, think, move, believe, or love differently.  

All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, religion, age, disability, veteran status, genetic information, or any other characteristic protected by law.  
 
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. If you require assistance or accommodation due to a disability during the recruiting process, please let us know at jobs@infios.com 
 
Disclaimer: This job advertisement is not designed to cover a comprehensive listing of all duties or responsibilities that are required for this job. Please note that any salary information is a general guideline only. Individual compensation will be determined by various factors such as the scope and responsibilities of the position, experience, education, skills, location, and market and business considerations. Applications must be submitted via our career site. 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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