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Cafe Supervisor

Role overview

Qualifications

  • Excellent product knowledge (food/beverage)
  • Excellent communication skills
  • Strong presentation skills
  • Excellent customer care skills

Responsibilities

  • Oversee the day-to-day operations ensuring high standards of product and service
  • Supervise, manage, and motivate the team
  • Support management in improving sales and service
  • Ensure high levels of Food and Health Safety are maintained

Key facts

Hard skills

Other skills

  • Leadership
  • Customer Service
  • Team Management
  • Time Management
  • Communication

About the company

Westbury Street Holdings logo

Westbury Street Holdings

Food & Beverage Manufacturing

wsh is the parent company for leading brands operating in the food services and hospitality sectors. We aim to be the very best and set ourselves incredibly high standards because we care passionately about our food, service, people, and clients.

Company details

Company typeXLarge
IndustryFood & Beverage Manufacturing
Company size10001

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Job description

Company Description

Searcys are looking for an experienced Cafe Supervisor to join the team at the IET

The ideal candidate will be a proactive leader with exceptional customer service skills and a passion for the food and beverage industry. This role involves managing staff, ensuring a high standard of service, maintaining a clean and welcoming environment, and driving sales growth.

The Institution of Engineering and Technology is a multidisciplinary professional engineering institution. The IET was formed in 2006 from two separate institutions: the Institution of Electrical Engineers, dating back to 1871, and the Institution of Incorporated Engineers dating back to 1884.

As a Cafe Supervisor you will receive the following industry leading benefits:

  • 50% discount across Searcys venues
  • Enrolment into the Searcys pension scheme
  • Up to 35 days annual leave (dependant on job role)
  • Access to everyday discounts and communication portal
  • Employee assistance programme
  • Enrolment into Searcys Champagne School
  • Meals provided on shift when working within one of our venue.
  • Your birthday off to celebrate in style
  • A day off to volunteer / give back to the charity of your choice 

Job Description

The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

Full time - 20 hours minimum contract 

Monday to Friday - Usually 8:45AM to 16:45PM

Salary: £15.50 per hour

About the Cafe Supervisor role:

  • To oversee the day-to-day operations by ensuring that our product and the service we provide are always of highest standard
  • To supervise, manage and motivate the team
  • To support management team in working towards improving sales and service
  • Ensuring high levels of Food and Health & Safety are always maintained

Qualifications

  • Excellent product knowledge (food/beverage)
  • Leads by example by always acting professional.
  • Excellent communication skills
  • Takes the initiative
  • Excellent time management
  • Supportive / Team player
  • Strong presentation skills
  • Excellent customer care skills

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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