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Remote Nonprofit Donation Processor / Pledge Drive Specialist

Role overview

Qualifications

  • A high school diploma or GED
  • At least six months of remote customer-service experience or one year of onsite customer-service experience
  • Strong verbal communication and active-listening skills
  • A Windows 11 computer with at least 8GB of RAM

Responsibilities

  • Answer inbound calls from donors
  • Follow structured scripts and campaign procedures
  • Accurately enter donation and pledge information
  • Confirm donor and transaction details

Key facts

Hard skills

Other skills

  • Customer Service
  • Non-Verbal Communication
  • Active Listening
  • Reliability
  • Professionalism
  • Client Confidentiality

About the company

Faithful Financial logo

Faithful Financial

Customer Experience & Contact Centers

Faithful Financial are professionals in the debt advice sector with over 20 years service.

Company details

IndustryCustomer Experience & Contact Centers
Company size2 - 10

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Job description


Work From Home | Flexible Scheduling | Strictly Inbound Calls

Still working a schedule that does not fit your life?

This independent-contractor opportunity allows qualified professionals to work from home, select available servicing hours, and earn income by supporting established nonprofit fundraising campaigns.

W e are seeking reliable, professional individuals who can operate independently, follow structured procedures, and accurately assist donors.

What You’ll Do

  • Answer inbound calls from donors

  • Follow structured scripts and campaign procedures

  • Accurately enter donation and pledge information

  • Confirm donor and transaction details

  • Navigate computer systems while speaking with callers

  • Maintain professionalism and confidentiality

This Is Not a Sales or Solicitation Position All donor calls are strictly inbound.



Requirements

Applicants must have:

    ●   A high school diploma or GED

    ●   At least six months of remote customer-service experience or one year of onsite customer-service experience

    ●   Strong verbal communication and active-listening skills


    Before servicing, contractors must have:

    ●   A Windows 11 computer

    ●   At least 8GB of RAM; 16GB is recommended

    ●   A USB headset with noise cancellation

    ●   Wired high-speed internet



Benefits

               ●   Contract rates generally range from $13–$15 per hour

           ● T his is a 1099 independent-contractor opportunity , not a traditional employee position  



Salary: 24,000 - 34,5000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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