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Remote Pledge Drive Specialists and Donation Processors

Role overview

Qualifications

  • High school diploma or GED
  • At least six months of remote customer-service experience or one year of onsite customer-service experience
  • Strong verbal communication skills
  • Professional phone etiquette

Responsibilities

  • Answer inbound donor calls
  • Accurately process donations and pledges
  • Follow procedures carefully
  • Treat every donor with professionalism and respect

Key facts

Hard skills

Other skills

  • Customer Service
  • Non-Verbal Communication
  • Reliability
  • Accountability
  • Listening Skills

About the company

Faithful Financial logo

Faithful Financial

Customer Experience & Contact Centers

Faithful Financial are professionals in the debt advice sector with over 20 years service.

Company details

IndustryCustomer Experience & Contact Centers
Company size2 - 10

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Job description

Remote Donation Processor / Pledge Drive Specialist

Your customer-service experience can help nonprofit organizations advance meaningful causes.

We are seeking professional and compassionate individuals to answer inbound donor calls and accurately process donations and pledges for established nonprofit fundraising campaigns.

This is a remote 1099 independent-contractor opportunity for individuals who communicate clearly, follow procedures carefully, and understand the importance of treating every donor with professionalism and respect.

Requirements

Applicants must possess:

    ●   A high school diploma or GED

    ●   At least six months of remote customer-service experience or one year of onsite customer-service experience

    ●   Strong verbal communication skills

    ●   Professional phone etiquette

    ●   Accurate typing and data-entry abilities

    ●   The ability to listen, speak, and navigate systems simultaneously

    ●   Dependability and strong personal accountability

    ●   The ability to work independently

    ●   A quiet, dedicated workspace

    Computer and Internet Requirements

Required equipment includes:

    ●   Windows 11 desktop or laptop

    ●   Minimum 8GB RAM; 16GB recommended

    ●   Noise-canceling USB headset

    ●   Reliable wired high-speed internet

    ●   Direct Ethernet connection



Benefits

    Earnings and Schedule Control

    ●   Contract rates typically range from $13–$15 per hour

    ●   Compensation and earning potential may vary based on campaign and performance

    ●   Servicing opportunities may be available across a 24/7 operating schedule

    ●   Contractors choose from available servicing intervals

    ●   Contractors are responsible for managing and honoring their selected schedules




Salary: 24,900-27,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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