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Project Coordinator (Hourly Rated)

Role overview

Qualifications

  • Strong customer service mindset with good communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Good problem-solving skills and adaptability to changing client needs
  • Comfortable using various online communication channels to engage with clients

Responsibilities

  • Assist with routing and scheduling client delivery orders
  • Assign drivers from the existing driver pool based on route requirements
  • Provide timely support to clients regarding their orders
  • Monitor active deliveries and help resolve operational or delivery-related issues

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Social Skills
  • Problem Solving
  • Adaptability

About the company

Lalamove logo

Lalamove

Lalamove is an on-demand delivery technology company, empowering users all around the world to make delivery fast and reliable. Today, Lalamove operates in 11 markets across Asia and Latin America. Our driver partners operate a vast array of vehicles to suit each market including lorries, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter. As one of Hong Kong’s homegrown unicorn startups, we are proud to employ some of the most passionate, talented and driven people in the industry. If you have the drive to succeed, make your next move at Lalamove!

Company details

Company typeLarge
Company size1001 - 5000

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Job description

We are looking for a reliable and customer-focused Driver Operations Projects Coordinator (Part Time) to support daily delivery operations and client coordination. This role involves assisting with order routing, driver assignment, and real-time monitoring to ensure smooth and timely deliveries. The ideal candidate is responsive, adaptable, and comfortable working in a fast-paced operational environment.


What you’ll do
  • Assist with routing and scheduling client delivery orders

  • Assign drivers from the existing driver pool based on route requirements

  • Provide timely support to clients regarding their orders

  • Monitor active deliveries and help resolve operational or delivery-related issues


  • What we seek
  • Strong customer service mindset with good communication and interpersonal skills

  • Ability to work independently with minimal supervision

  • Good problem-solving skills and adaptability to changing client needs

  • Comfortable using various online communication channels to engage with clients


  • What you’ll need
  • Availability to commit to a minimum 3-day work week (2 weekdays, 1 weekend)

  • Ability to work at least 1 morning shift (7:00 AM – 3:00 PM) and 2 evening shifts (5:00 PM – 10:00 PM)

  • Willingness to attend onsite training (training will be provided)

  • To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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