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Product Manager

Role overview

Qualifications

  • Proven working experience in product management, product planning or program management
  • Strong technical background with understanding and/or hands-on experience in software development
  • Excellent written and verbal communication skills presenting your ideas at all levels of the organization
  • Experience in the real estate industry, especially with MLSs, is a huge plus

Responsibilities

  • Gain a deep understanding of core customer experiences and become an expert in a complex product
  • Identify, assess, and prioritize value centric customer outcomes and generate new ideas
  • Create buy-in for the product vision both internally and with key external partners
  • Talk to your customers weekly and work with Design and User Research teams

Key facts

Hard skills

Other skills

  • Problem Solving
  • Program Management
  • Verbal Communication Skills
  • Assertiveness
  • Collaboration

About the company

FBS logo

FBS

Computer Software / SaaS

FBS is the leading innovator of Multiple Listing Service (MLS) technology. Fargo, ND based and 100% employee-owned, FBS is dedicated to providing powerful and innovative products with responsive, personal service. The Flexmls® Platform (mobile + web + IDX), delivers ultimate customization and flexibility to 305,000+ on-the-go real estate subscribers. Spark®, the industry’s first standards-driven and most widely used Web API, and the FlōPlan® System, easy and affordable floor plans generated by a simple smartphone scan, round out a family of products that put MLSs, brokers, and agents in full control of their data and brand. FBS further differentiates itself with unrivaled customer service: nearly 100% client retention, the highest client and user satisfaction, and one of the highest sustained Net Promoter Score® (NPS) scores in any industry (84+).

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Here at FBS, our software products drive our success. In fact, we’re one of the top three vendors in the world for MLS software and growing fast. Hiring the best and the brightest means we pay competitively, have strong healthcare benefits, provide a professional-yet-casual, resource-rich working environment (both local and remote) and enjoy the freedom to be individuals who work together towards common goals. Your peers aren’t co-workers, they’re owners; FBS is 100% employee owned. That means each employee-owner earns company stock in addition to their salaries for maintaining the company’s growth and success.

FBS is looking for a Product Manager

A Product Manager is passionate about building products that customers love, working with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

What you'll do:

  • Gain a deep understanding of core customer experiences and become an expert in a complex, wide ranging product.
  • Identify, assess, and prioritize value centric customer outcomes and generate new ideas that grow market share, improve customer experiences, and drive growth.
  • Create buy-in for the product vision both internally and with key external partners as the face of the product.
  • Translate company and product strategy into iterative development within a cross functional squad.
  • Talk to your customers weekly and work with Design and User Research teams to create prototypes and final designs for assumption testing and development.
  • Run parallel discovery and development paths within a feature squad.
  • Scope and prioritize activities based on business and customer impact.
  • Work closely with engineering teams to deliver with quick time-to-market.
  • Provide input into product launches while working with related FBS teams.
  • Act as a product evangelist to build awareness and understanding.
  • Represent the company by working closely with customers to solicit feedback on company products and services.

What you'll need to be successful:

  • Getting things done is in your DNA and the buck stops with you.
  • You’re assertive and willing to take well informed risks.
  • Proven working experience in product management, product planning or program management.
  • Proven track record of managing all aspects of a successful product throughout its lifecycle.
  • Strong technical background with understanding and/or hands-on experience in software development.
  • Problem-solving skills and willingness to roll up one’s sleeves to get the job done.
  • Skilled at working effectively with cross-functional teams in a matrix organization.
  • Excellent written and verbal communication skills presenting your ideas at all levels of the organization.
  • MS/BS degree or equivalent experience.
  • Experience in the real estate industry, especially with MLSs, is a huge plus.
  • Experience building enterprise technology platforms highly preferred.
  • Experience with Continuous Discovery Habits a plus.
  • Comfortable working in a remote capacity if you are not located in Fargo, ND.

Salary Range: $120,000 - $150,000

At FBS, you get entrepreneurial energy, innovation and big thinking: deadlines to beat, challenges to conquer, and emerging technology to chase without the volatility, uncertainty and risk of a start-up. As an owner at FBS, you actually do get out what you’ve put in. If you are looking for a place where your creativity, knowledge and expertise will be appreciated and rewarded in a team of passionate, intelligent, and fun teammates, we encourage you to apply.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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