Intermediate 508 Tester

Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative Enterprise IT and Health Services solutions with a strong focus on data analytics, health informatics, cloud migration, AI, and the modernization of federal information systems.

Our vision is to be a health IT trendsetter, continuing to solve the nation’s most challenging healthcare IT issues by conceiving, designing, and building solid, creative, and innovative open-source solutions. 

Our mission is to innovate, design, and deliver tailored solutions that balance technical advancement with cost-awareness while providing exceptional service.

IGS is currently recruiting a remote Intermediate 508 Tester to support our work. Please note the role is contingent upon award. 

Assignment of Work and Travel:

This is a remote access assignment. The Candidate will work remotely daily and will remotely access IGS systems and therein use approved IGS provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. Ideal candidates will be local to the Washington D.C. Metro area in the event onsite client meetings are required. 

The Intermediate Section 508 Accessibility Tester supports accessibility compliance initiatives by conducting accessibility evaluations, validating automated scan results, documenting findings, supporting ICT remediation efforts, and assisting with customer support activities. This role works under the guidance of senior accessibility specialists to help ensure customer’s digital products and services meet Section 508 and WCAG accessibility requirements.

Responsibilities and Duties (Included but not limited to):

• Conduct manual and automated accessibility testing of: Websites, Web applications, Electronic documents, Forms, Multimedia content, Software applications. 
• Evaluate ICT products against Section 508 and WCAG AA standards. 
• Perform keyboard navigation, screen reader, color contrast, and usability testing. 
• Validate automated scan results and identify accessibility defects.
• Document findings and assist in developing conformance reports.
• Support testing calibration activities and quality reviews.
• Track recurring accessibility issues and support trend analysis efforts.
• Assist developers, content authors, and business users in understanding accessibility findings.
• Support remediation verification testing.
• Provide recommendations for resolving common accessibility issues.
• Participate in accessibility review cycles and follow-up testing.
• Support intake and tracking of accessibility service requests.
• Respond to customer inquiries regarding accessibility compliance.
• Update service trackers, ticketing systems, and knowledge repositories.
• Assist with accessibility training and awareness sessions.
• Maintain testing documentation, trackers, and records.
• Contribute to KPI data collection and reporting activities.
• Participate in process improvement initiatives.
• Support accessibility guidance development and operational documentation.
• Other duties as assigned

•  Bachelor’s degree in information technology, Computer Science, Information Systems, Human Factors, or related field.
• 3+ years of accessibility testing experience. 
• 2+ years working with Section 508 and WCAG requirements. 
• Experience testing websites, web applications, or electronic documents. 
• Experience using automated accessibility testing tools.
• Working knowledge of: Section 508 Standards, WCAG 2.1 AA, PDF Accessibility, Microsoft Office Accessibility, HTML and web technologies
• Experience using accessibility testing tools such as: Axe, WAVE, Accessibility Insights, JAWS or NVDA
• Strong analytical, documentation, and communication skills.
• Ability to work in the United States without sponsorship 
• Ability to obtain and maintain a Public Trust 

Preferred Qualifications and Core Competencies:

• Any of the following certifications: Trusted Tester Certification, IAAP CPACC certification. 
• Experience supporting a federal government program. 
• Experience with SharePoint and Microsoft 365 accessibility testing. 
• Familiarity with accessibility remediation techniques. 
• Knowledge of accessibility reporting, defect tracking, and quality assurance processes. 
• Experience supporting accessibility helpdesk or customer service operations.

Successful IGS employees embody the following Core Values:

• Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers. 
• Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission.
• Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done. 
• Life-Long Learner (Curious, Perspective, Goal Oriented): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems.  

Compensation: There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family.

Initiate Government Solutions participates in the Electronic Employment Verification Program.