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VCU Health
Hospitals & Health Care
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Essential Job Statements
Ensures candidate completion of new hire paperwork including background check and work authorization forms.
Keen verification of I-9 documents, accurate submittal of background and work authorization documents through 3rd party vendors in a timely manner.
Conduct remote/in person verification of employment eligibility documentation for new hires in compliance with federal regulations.
Ensure proper documentation, secure storage, and maintenance of employee I-9 forms and supporting documents.
Complete badge pictures and uploads to appropriate database.
Completes notarization of Virginia State Police documents and runs Virginia State Police background check.
Ensure all forms and signatures are completed accurately and timely.
Address any candidate inquiries related to documentation and onboarding steps.
Serves as a representative of VCU Health Systems as patrons, visitors and/or staff of the hospital may ask for directions or other questions.
Performs other duties as assigned and/or participates in special projects in order to support the mission of VCUHS and the Department. Provides assistance to team members and accepts alternate assignments, as required, graciously.
Patient Population: N/A
Employment Qualifications
Required Education: High School Diploma or equivalentPreferred Education: N/A
Licensing/ Certification
Licensure/Certification Required: N/A
Licensure/Certification Preferred: Licensed Notary Public, or eligible to obtain License’s Notary Public within one year.
Minimum Qualifications
Years and Type of Required Experience: 0-1 years of customer service experience. Prefer experience in a high volume of customer traffic (i.e. in-person or call center)
Other Knowledge, Skills and Abilities Required: Excellent listening and communication skills with ability to provide high quality customer service. Aptitude for technology and be comfortable working in many different systems. Must be team-focused, self-motivated, and work with a modest degree of supervision. Able to multi-task in fast paced environment while being detail oriented.
Cultural Responsiveness: Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred: N/A
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. May have periods of constant interruptions.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Repetitive arm/hand movementsHazards: N/A
Mental/Sensory – Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking Emotional: Fast pace environment, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent ChangeCompensation Range
$16.08 - $24.12Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.
EEO Employer/Disabled/Protected Veteran
After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.
Marcus Rivera
Chief Revenue Officer

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