Security Representative

Job Description:

Note: Fidelity is not providing immigration sponsorship for this position

The Role:

The Security Representative is a Brand Ambassador for Global Security Operations who provides exceptional customer service during the course of their assigned duties as part of a larger team of security professionals.  The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property.  Is considered an essential employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including nights, weekends, and holidays to meet business needs.

• Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
• Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
• Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions
• Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
• Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – may act as primary decision maker / incident commander
• Produce accurate reports and records of activity and incidents
• Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

The Expertise and Skills You Bring:

• Bachelor’s degree strongly preferred; equivalent life/work experience (i.e. military service considered)
• 1-3 years prior security experience in a customer-oriented environment
• Prior exposure to current security technology and systems
• Understanding of physical security principles
• Ability to perform under stressful conditions
• Strong interpersonal skills
• Ability to build and maintain relationships in a business setting
• Detail oriented and ability to follow standard operating procedures
• Demonstrated ability to exercise sound judgment under ambiguous circumstances
• Willingness to work both independently and as part of a larger team
• Proficient with standard computer applications and ability to learn specialized programs/applications

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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