Operation's Support Specialist - Internal

From this position, you will provide support to the entire Operations department, with most of your focus on the Interpreting division.

You will be responsible for tracking your team's metrics, timesheets, tickets, and all other platforms we use.

The Operations Support Specialist will monitor active interpreters, provide constructive feedback, interview and test potential candidates, assist with the induction process, and undertake various other tasks.

If you are eager to learn new things, develop new skills, and support the Organica Team from a different perspective, this is your chance!

Requirements:

• Embrace and practice our company culture.
• Maintain impeccable quality standards and customer service skills.
• Have a minimum of six consecutive months working with Organica.
• Demonstrate good behavior, attendance, and punctuality.
• Possess strong interpersonal skills.
• Attention to details is a must.
• Ability to follow intructions. 
• Actively participate in our chat spaces.
• Show proactiveness in all duties and find innovative ways to accomplish tasks.
• Ability to work under pressure.
• Ability to work as part of a team.
• Strong problem-solving skills.
• Flexible scheduling availability.
• No active disciplinary actions.
• No valid CRMs, warnings, or suspensions in the past six months.
• Follow Organica on LinkedIn and have your profile display that you are currently working with Organica.

If you meet the criteria above, submit your application with only a cover letter explaining why we should select you.

Best of luck!

Compensation: US$750 Monthly for the 1st Tier