Manager, Organizational Change Management

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position... 
The Organizational Change Management Manager leads the people side of complex enterprise transformation. This role advises leaders on organizational readiness and workforce impacts, activates sponsorship, and directs integrated change strategies that enable stakeholder commitment, workforce proficiency, adoption, and sustained business outcomes.

You will partner across the Transformation Office, Product, Engineering, Business Operations, Sales, Learning and Development, Centers of Excellence, Communications, Human Resources, Risk, Compliance, and program leadership. You will translate program decisions into organizational impacts, sponsor actions, stakeholder engagement, capability requirements, readiness measures, adoption interventions, and sustainment plans. The role provides OCM leadership from strategy through stabilization and uses evidence to identify adoption risks, guide readiness decisions, and protect intended business value.
 

The successful candidate is a credible transformation leader who can navigate ambiguity, influence without direct authority, challenge assumptions constructively, coach leaders through change, and create clarity across a complex enterprise environment. This role will lead change professionals and coordinate a broader network of sponsors, change champions, communications partners, training resources, business subject matter experts, and external partners.