Manhattan Active WMS Support

Role:: Manhattan WMS Support Consultant
Duration: 6-12 months
Location: Troy, MI (100% REMOTE)

Rate -$60-$65hr

Skills: Warehouse Management
Experience Required: 10 & Above
Manhattan Active WMS Support

Key Responsibilities
Technical Support: Provide advanced (L2/L3) support, troubleshoot issues, resolve bugs.
System Management: Perform MAWM configuration for bug fixes and performance tuning , and ensure alignment with business needs, handling updates, patches, and upgrades.
Process Improvement: Develop automated solutions, optimize workflows (picking, packing, etc.), and identify enhancements.
Cross-Functional Collaboration: Work with IT, infrastructure, ERP (e.g., SAP), and warehouse operations teams.
Vendor Liaison : Collaborate with Manhattan CSO organization on issue resolution, platform capabilities and enhancements.
Adhere and align to IT Change Management and Governance Process.

Qualifications
Should have experience working in WMS Support team
Warehouse operations domain experience is a must.
Should be open to travel at least 20% with no restrictions to travel to Mexico and Canada.
10+ years of working with best in breed WMS Solutions is a must.
Manhattan WMS and LM experience is mandatory
Needs to have multiple full lifecycle MAWM Implementation experience
Should have the good understanding of the complete WMS Process Flows.
Good experience in WMS Cloud implementations.
Understanding & Developing Complex WMS Rules.
Understanding & Developing Workflows.
Should have excellent technical skills and should be able to independently handle the technical assignments.
Understand & capable of designing WMS and/or Legacy system(s) Integrations.
Must possess strong communication skills both verbal and written.






Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.