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Customer Service Project Manager

Role overview

Qualifications

  • Good attention to detail
  • Robust problem-solving mindset
  • Ability to thrive in a collaborative environment

Responsibilities

  • Act as key support to Senior Business Development Managers
  • Respond promptly to customer needs
  • Follow up on sales opportunities
  • Handle customer enquiries

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Collaboration

About the company

Eurofins BioPharma Product Testing Ireland Ltd logo

Eurofins BioPharma Product Testing Ireland Ltd

Contract Research Organizations (CRO)

Eurofins is the largest network of harmonized bio/pharmaceutical GMP product testing laboratories worldwide providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical and medical device companies. Its parent company, Eurofins Scientific, employs over 55,000 people in over 900 laboratories across 50 countries in Europe, North and South America and Asia-Pacific. In total the company offers a portfolio if over 200,000 analytical methods. We are rapidly expanding our fast-paced laboratory based in Dungarvan, County Waterford where currently employ over 500+ people. We have a similar number of employees based at client sites in Ireland and the UK through our successful and award-winning Professional Scientific Services programme. Our facilities are state-of-the-art and our broad base of clients means we work on a diverse range of products and development projects. People are at the heart of our business – both in terms of those we serve (patients and clients throughout the world) and our employees who work tirelessly to contribute to global health and safety. The work we do make a difference and we encourage everyone to play their part.

Company details

Company typeSME
IndustryContract Research Organizations (CRO)
Company size201 - 500

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Job description

Company Description

Customer Service Project Manager

Southern England

Join the dynamic Eurofins E&E UK team in one of our state-of-the-art laboratories and contribute directly to our customers' development of new products and cutting-edge technologies in electrical engineering.

In this role, you will work alongside of our Senior Business Development Managers, acting as key support to their development activities. Responding in a timely manner to customer needs, you will follow up on sales opportunities and handle customer enquiries.

Our team is customer-centric, supporting and working together to ensure you meet your goals and deliver the best outcome for the customer. We want to hear from you if you can demonstrate good attention to detail, a robust problem-solving mindset, and thrive in a collaborative environment.

Upon joining the Eurofins E&E UK team, you will receive a competitive package with target based commission, good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37.5 hpw), and we offer five weeks of annual leave plus bank holidays.

Eurofins E&E delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

Eurofins E&E UK has locations in York, Castleford, Grangemouth, Bristol, London, Southampton, Ferndown and Bideford.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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