Sales Operations Specialist

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas. Our mission is to take away technology headaches allowing our clients to focus on their core business.   

 Working hours: Monday – Friday 8:00 am - 5:00 pm and some after hour updates 

Location requirements: Remote, work from home in the United States

Why this job is exciting 

Feeling stagnated in your current IT sales role? You won’t at NexusTek - no two days are alike in the MSP world! This is a fast-paced, detailed sales support position. You will be accountable for a variety of administrative duties including quotes, data entry, and updating sales opportunities. 

You know how to 

• Work with suppliers and manufacturers to register special pricing deals, quote products, and obtain warranty and software support renewals. Transform this information into an easily understood and actionable quote.
• Coordinate with internal teams during preparation of quotes to address client concerns and questions.
• Provide sales and administrative support in all aspects of sales operations including interaction with sales prospects, clients, and internal teams.  
  
• Assist in overseeing the use of various tools, applications, platforms as well as assisting in the training of the sales teams. 
• Ensure the sales team is on track to meet month-end goals.  
• Manage data entry and data quality.
• Utilize advanced knowledge of Excel, data management software, and business intelligence tools. 
• Maintain and update sales opportunities in the ConnectWise program. 

Who you are 

Collaborative and organized Sales Operations Specialist who enjoys problem solving and variety. You are a skilled communicator on all levels coordinating with internal teams and clients to ensure timely and accurate support.  

Pay and Benefits 

This is a full-time position located in the United States and performed remotely with minimal travel.   

The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees]skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role.  Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates. 

In addition to legally required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:  

• Four weeks of annual accrued PTO   
• Seven paid national holidays  
• Medical, dental, vision options   
• Company-paid life insurance, short and long-term disability  
• Voluntary benefits such as critical illness and accident  
• Voluntary Legal Shield and identity theft protection   
• Discretionary annual 401k match plan  
• Generous employee referral bonus plan  
• Employee Assistance Program  
• Access to over 90,000+ courses in ADP My Learning   
• StandOut employee engagement tools  
• Eligible to apply for a Pluralsight license  
• Eligible to apply for NexusTek Technical Academy or Leadership Academy  

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time. 

Interview Process 

Interview Process - Typical interview process for this role:

 Application Stage - Thanks for showing interest by submitting your application! 

Screening Stage - Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek.

• As part of our interview process, we use the Culture Index Survey—a brief, 5–10-minute assessment designed to help us understand your natural work preferences and behaviors. The survey consists of two sections:

• Self-Description: Select adjectives that best describe you.
• Job Requirements: Choose adjectives that reflect how you believe you need to behave to succeed in your current or desired role.

Prior to moving to the interview phase, you will be asked to complete the survey, or you can take beforehand here: https://surveys.cultureindex.com/s/UFfhWqnV5S/68963

      Interview Stage - We’ll dive into your experience more in depth (subject to change based on availability)

• One-hour interviewwithHiring Manager(virtual) 
• One-hour follow-up interview with a team member (virtual)

• You are welcome to requestadditionalconversations with team members youdidn’tget to meet during the process 

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.  

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP⟨=en_US