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Junior Clients Onboarding Specialist with English and German

Role overview

Qualifications

  • Proficiency in English (C1) and German (C1)
  • High attention to details
  • Strong problem-solving skills
  • Experience with excel is an advantage

Responsibilities

  • Communicate with buyers, suppliers, and financial institutions
  • Guide clients through the onboarding process
  • Collect and prepare all relevant documentation
  • Conduct mandatory screenings and sanity checks

Key facts

  • Remote from: Slovakia
  • Full time
  • Junior (1-2 years)
  • Customer Onboarding Specialist
  • 12 - 43K yearly
  • Spanish, French, German, Italian, English

Hard skills

Other skills

  • Problem Solving
  • Microsoft Excel
  • Detail Oriented
  • Willingness To Learn
  • Teamwork
  • Open Mindset

About the company

ING logo

ING

Banking

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

Company details

Company typeXLarge
IndustryBanking
Company size10001

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Job description

ING Hubs Slovakia is growing, and it applies to Working Capital Solutions (WCS) department as well. The aim of the activities performed in the department is to support our global Supply Chain Finance business. In cooperation with ING colleagues from all around the world we enable suppliers to receive early payments on their invoices from their buyers. In order to be able to do so, we need to onboard these suppliers as well as buyers into our internal systems. And here comes the interesting part.

As a Junior/Associate Clients Onboarding Specialist you would:

  • Communicate with buyers (ING clients), suppliers and financial institutions where English and German is the main language. We also support in French, Spanish or Italian.

  • Guide them through the onboarding process

  • Collect and prepare all relevant documentation

  • Conduct mandatory screenings and sanity checks

Never heard of Supply Chain Finance before? Don’t worry, with the right mindset and support of your future colleagues you will master this skill for sure. The job can be challenging at times but with that bring a bulk of experience that will never be boring. But if you are eager to learn and ready to face continuous challenges, you are on a good place here. We are waiting for you application.

Wage (gross)
From 1 768 EUR/month

*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.

Personality requirements and skills:

  • Proficiency in English (C1) and German (C1), speaking French, Spanish or Italian is a plus.

  • High attention to details.

  • Strong problem-solving skills.

  • Able to learn fast. Willing and eager to develop, open for challenges.

  • Work independently whilst keeping the team morale high.

  • Experience with excel is an advantage.

  • Finance back-round is an advantage.                                                 

  • Positive mindset

We offer you a bunch of great benefits

Friendly working environment

  • You build your own working day - flexible working hours and work from home

  • Daily working time: 7hrs 45min instead of standard 8hrs

  • Daily refreshments - coffee, fruits, drinks

  • Fully equipped gym accessible 24 hours / 7 days per week

  • Game room with unlimited access

  • Modern designed coffee corner and terrace with the grill spot

WellbeING

  • Sick leave compensation: up to 80% of the monthly salary

  • Life insurance contribution: up to 22,14 EUR/per month

  • 3rd pillar contribution: up to 3% from your monthly salary

  • 24/7 external mental health support

  • Learning opportunities: internal and external learning programs

  • Regular teambuildings, social events and communities

YOU/family/friends time

  • Extra 3 PERSONAL days per year

  • Extra vacation days: up to 10 extra days/per year

  • We welcome your ING-positive friends: referrals starting from 1000 EUR

  • 150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary award

  • Our premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)

Extra perks

  • Yearly bonus based on your performance and company’s results

  • Cafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.

  • Home office contribution: 20 EUR/per month

  • Discounts from our and your favorite stores: up to 30%

  • Warm welcome package for your fresh start

  • Pet friendly office

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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