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Executive Director Human Resources, Managed Venues

Role overview

Qualifications

  • 7+ years of progressive HR experience, including significant experience supporting multi-site or operational environments
  • Experience in hospitality, sports entertainment, retail, or other high-volume workforce environments strongly preferred
  • Experience working in unionized environments is preferred
  • Bachelor’s degree or equivalent experience required

Responsibilities

  • Serve as the primary HR partner to venue leadership teams, aligning HR strategy with business priorities
  • Support workforce planning for seasonal, event-based, and high-volume staffing environments
  • Provide guidance on complex employee relations issues and ensure compliance with labor laws across jurisdictions
  • Drive employee engagement initiatives tailored to both frontline and leadership populations

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • HR Director
  • English

Hard skills

Other skills

  • Hospitality
  • Strategic Thinking
  • Technical Acumen
  • Team Leadership

About the company

ASM Global logo

ASM Global

Live Events, Concerts & Festivals

ASM Global is the world’s leading venue management company and producer of live event experiences. With over 350+ premier venues spanning worldwide, we operate and invest in the world's most important stadiums, arenas, convention centers and theaters, including entertainment districts and mixed-use developments. We produce over 20,000 live events annually, welcoming over 164 million guests each year. As the global leader in content programming and revenue optimization, using the latest data-driven marketing disciplines, our best-in-class management reliably delivers maximum value and profitability for venue owners. Beyond the walls of our venues, ASM Global is on the ground, working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, is a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-high 40+ certified green venues) are just a couple examples of ASM Global’s impactful, world-friendly outlook. As the global industry leader, we understand the importance of setting an exceptional example, while having a great time doing it.

Company details

Company typeXLarge
IndustryLive Events, Concerts & Festivals
Company size10001

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Job description

THE ROLE

The Executive Director HR, Managed Venues (California based – preferred) will serve as a strategic and operational HR leader supporting Legends’ portfolio of arenas, stadiums, and theaters. This role partners closely with venue leadership, regional operators, and business leaders to drive workforce strategy, organizational effectiveness, and employee engagement across a high-volume, multi-site environment. Unlike a traditional corporate HRBP role, this position requires a strong balance of strategic partnership and hands-on operational execution, supporting both salaried and hourly workforces in fast-paced, event-driven environments. This individual will play a critical role in shaping the employee experience across venues while ensuring consistency, compliance, and scalability of HR practices across multiple locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic & Operational Partnership

  • Serve as the primary HR partner to venue leadership teams (General Managers, Regional Leaders, and Operations Executives)
  • Align HR strategy with business priorities across multiple venues, ensuring operational effectiveness and workforce readiness.
  • Support workforce planning for seasonal, event-based, and high-volume staffing environments.
  • Provide guidance on organizational design, staffing models, and labor optimization across venues.

Multi-Site Workforce Leadership

  • Support a geographically dispersed workforce across arenas, stadiums, and theaters.
  • Partner with local HR and operations teams to ensure consistent execution of HR programs and policies.
  • Drive standardization while allowing flexibility for unique venue needs.
  • Support large-scale hiring initiatives, including event-based and seasonal staffing.

Employee Relations & Labor Strategy

  • Provide guidance on complex employee relations issues, including investigations, performance management, and corrective action.
  • Partner closely with labor relations teams and leadership on union environments where applicable
  • Ensure compliance with all federal, state, and local labor laws across multiple jurisdictions.
  • Mitigate risk while balancing operational realities and employee experience.

Organizational Effectiveness & Change

  • Support venue leaders through organizational changes, restructures, and business transitions.
  • Partner with leadership on building high-performing teams and strengthening leadership capability.
  • Drive engagement and retention strategies in high-turnover, hourly workforce environments.
  • Support post-acquisition or integration efforts across venues.

Talent & Performance Management

  • Lead talent reviews, succession planning, and development strategies for venue leadership teams.
  • Partner with leaders to identify high-potential talent and build internal pipelines.
  • Support performance management processes and leadership coaching across locations.

Culture & Engagement

  • Champion a strong, inclusive culture across all venues
  • Drive employee engagement initiatives tailored to both frontline and leadership populations.
  • Partner with business leaders to improve employee experience in high-demand, guest-facing environments.

SUPERVISORTY RESPONSIBILITIES           

Carries out supervisory responsibilities in accordance with Legends Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

QUALIIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

  • 7+ years of progressive HR experience, including significant experience supporting multi-site or operational environments
  • Experience in hospitality, sports & entertainment, retail, or other high-volume workforce environments strongly preferred
  • Experience working in unionized environments is preferred
  • Proven experience supporting large, distributed workforces
  • Bachelor’s degree or equivalent experience required

Skills and Abilities  

  • Strong ability to influence and partner with operational leaders in fast-paced environments
  • Deep experience in employee relations, workforce planning, and organizational design
  • Ability to balance strategic thinking with hands-on execution
  • Experience managing competing priorities across multiple locations
  • Strong business acumen and understanding of operational drivers
  • Comfortable working in environments with high variability, changing priorities, and non-traditional schedules (nights/weekends/events)
  • Knowledge of California employment laws

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Salary Range: $155,000 - $165,000 

WORKING CONDITIONS

Location: Remote-Based in California (preferred), with occasional travel to venues and corporate offices as needed

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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Marcus Rivera

Chief Revenue Officer

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